Red X on slide thumbnails in Master View

Anonymous
2013-06-19T15:47:32+00:00

In PowerPoint 2013, in the presentation I'm creating, the thumbnails view doesn't show the thumbnails, but instead displays a large red X on every slide. The slides look fine in the slide view itself.

Diagnosis and recommendations welcome.

Mini screen shot here

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  1. Anonymous
    2013-09-30T10:04:01+00:00

    I can't say too much here Rich (NDA)

    We are not as much in the dark as most people, at least I don't think so!

    I can tell you Microsoft are well aware of these problems and working on it. As I've said before (and I know you will understand as a coder) intemittant problems that don't affect everyone are the hardest to track down. I do expect to know when a real fix is available but I have no idea when that will be.

    Also I really don't like the look of 2013 and would probably stick to 2010 for most work anyway though of course I will have to use 2013 for specific projects.

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  2. Anonymous
    2013-11-25T07:26:40+00:00

    I can now report that my problem only appears when using a 32-bit version of Powerpoint with this file. Using a 64-bit version of Powerpoint has not yet displayed the problem.

    Maybe this can help others in troubleshooting and finding workarounds...

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  3. Anonymous
    2013-12-20T07:51:46+00:00

    I have 64-bit version but keep having this problem. The solution? Use Libreoffice. Same file, red x - disappears. Why doesn't Microsoft fix this whereas clearly MANY users are having this problem? Hey - it's Microsoft! :)

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  4. Anonymous
    2013-12-20T08:27:34+00:00

    I'm using the 64 bit version now and all problems are gone. My main PPTX has 1700 slides and works like a charm.

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  5. Anonymous
    2013-12-26T03:32:13+00:00

    I have been trying to use PPT 2013 for about a year - cannot trust that it won't destroy a presentation with red Xs while preparing or presenting.  I actually carry another laptop with PPT 2010 loaded on it for group sessions - am amazed that this error persists after so many months.

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