Can't open doc - says moved, renamed or deleted

Anonymous
2013-10-03T06:02:23+00:00

I am trying to open a document in Word but a dialogue box keeps telling me:

"Sorry, we couldn't find your file.  Is it possible it was moved, renamed or deleted?"

It then states the correct name of the document and where I filed it.

I am using Windows 8

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2017-09-20T17:29:49+00:00
    1. it only happens with one document saved in onedrive
    2. onedrive
    3. I am trying to open the document from the recent list as well as from onedrive

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  2. Stefan Blom 352.4K Reputation points MVP Volunteer Moderator
    2017-09-20T18:28:58+00:00

    Download the document to your local drive and see if you can open it from there.

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  3. Anonymous
    2017-10-23T14:09:36+00:00

    Finally figured this out on my system. The file path was more than 256 characters.

    Try renaming the folders containing the files or renaming the file itself.

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  4. Anonymous
    2017-10-25T23:16:56+00:00

    I have the same problem and yes, I emailed it as a document to myself from a school computer and opened it on our home laptop, so it came as a download. I saved it multiple times, clicking the save icon and waiting for it to stop loading the save and then pressing it again, but it still did not save the part of my document that I completed on said laptop. Can I do anything about this?

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  5. Anonymous
    2017-11-08T14:37:02+00:00

    hi 

    I've cleaned up my system and just moved some files to a new folder. now it saying that I cant open it course it been moved renamed or deleted. all I did was drag the files into the new folder.

    please help.

    chris

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