Can't open doc - says moved, renamed or deleted

Anonymous
2013-10-03T06:02:23+00:00

I am trying to open a document in Word but a dialogue box keeps telling me:

"Sorry, we couldn't find your file.  Is it possible it was moved, renamed or deleted?"

It then states the correct name of the document and where I filed it.

I am using Windows 8

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

72 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2017-01-26T00:43:12+00:00
    1. This occurs with a specific document
    2. Not sure what the question means. I was creating a document in Excel
    3. Yes, the name of the document is on my list of files in excel.

    Was this answer helpful?

    0 comments
  2. Stefan Blom 352.4K Reputation points MVP Volunteer Moderator
    2017-01-26T01:45:19+00:00

    You have posted to a thread in the Word section. Since you are asking about Excel, repost as a new question in the Excel section:

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_excel?sort=lastreplydate&dir=desc&tab=threads

    Use the Ask the community link at the top of that page.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-02-01T05:05:19+00:00

    I did this and it deleted my Windows office

    Was this answer helpful?

    0 comments
  4. Stefan Blom 352.4K Reputation points MVP Volunteer Moderator
    2017-02-01T20:25:20+00:00

    I did this and it deleted my Windows office

    Which version of Office are you running? Note that you can always reinstall Office 365 via your Office account at www.office.com/myaccount. If you have another type of installation, or an older version, go to https://products.office.com/en-us/download-back-up-restore-microsoft-office-products (you'll need your product key).

    Was this answer helpful?

    0 comments
  5. Anonymous
    2017-02-12T05:37:52+00:00

    Go to the Onedrive website, check the recycle bin, and hopefully it's there to restore.

    Was this answer helpful?

    0 comments