Can't open doc - says moved, renamed or deleted

Anonymous
2013-10-03T06:02:23+00:00

I am trying to open a document in Word but a dialogue box keeps telling me:

"Sorry, we couldn't find your file.  Is it possible it was moved, renamed or deleted?"

It then states the correct name of the document and where I filed it.

I am using Windows 8

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

72 answers

Sort by: Oldest
  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2016-07-06T05:45:14+00:00

    Have you looked at the contents of the flash drive using Windows Explorer or the File Explorer. 

    If you can see the files in that way, copy them from the flash drive to a folder on your local (C:) drive and then use File>Open in Word and navigate to that folder and select the file that you want to open.

    Do NOT try and open the files when they are located on the flash drive as corruption of the document is an almost certain result.

    Was this answer helpful?

    0 comments No comments
  2. Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
    2016-07-06T14:30:45+00:00

    Accessing files directly from removable media exposes them to corruption. See Doug's reply.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2016-10-03T20:26:47+00:00

    I am trying to open a document in Word but a dialogue box keeps telling me:

    "Sorry, we couldn't find your file.  Is it possible it was moved, renamed or deleted?"

    It then states the correct name of the document and where I filed it.

    I am using Windows 8

    The file name is to long with that path. If you rename the file to something shorter it will open. Or move it to your desktop.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2016-10-25T15:36:20+00:00

    Can you help me with this same problem.

    Mine is 3. I am trying to open the document from the recent list within the Word Application.

    For some reason it didn't save, nor upload when I sent it to my professsor?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2016-10-26T23:24:55+00:00

    Nayana, Can you help me as well?

    I have the exact same problem.

    This occurs with only this specific document.

    I "saved" it unto my desktop, but something went wrong and it did not save.

    Yes, I am trying to open the document from the recent list within the Word application because that is the only place that shows that the paper was there.

    Was this answer helpful?

    0 comments No comments