Can't open doc - says moved, renamed or deleted

Anonymous
2013-10-03T06:02:23+00:00

I am trying to open a document in Word but a dialogue box keeps telling me:

"Sorry, we couldn't find your file.  Is it possible it was moved, renamed or deleted?"

It then states the correct name of the document and where I filed it.

I am using Windows 8

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

72 answers

Sort by: Oldest
  1. Anonymous
    2013-11-09T15:09:50+00:00

    No, because this is a file I've created and saved on my hard drive in My Documents folder and a flash drive.  It happens in Excel and Word 2013.  It gives me this message when I'm trying to open it from my recent documents or recent worksheet.

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2013-11-09T15:11:04+00:00

    P.S.  I get this message when I'm trying to open it from my list of recent documents or recent worksheet.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  3. Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
    2013-11-09T18:14:29+00:00

    I'm assuming you have checked that the flash drive is actually connected when you try to access the file?

    Can you open the files if you navigate to the relevant folders in Windows Explorer?

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2013-11-09T19:24:06+00:00

    Yes, the flash drive is connected.  I just want to be able to open up my document from the list of recent documents or worksheets without have to find it on the hard drive path.  I can open the document by browsing through the different file folders, but it's a pain and I would like to be able to access it from recent documents or worksheets list.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Suzanne S Barnhill 279.3K Reputation points MVP Volunteer Moderator
    2013-11-10T00:13:24+00:00

    Are you sure it hasn't been moved or renamed?

    Was this answer helpful?

    50+ people found this answer helpful.
    0 comments No comments