Can't open doc - says moved, renamed or deleted

Anonymous
2013-10-03T06:02:23+00:00

I am trying to open a document in Word but a dialogue box keeps telling me:

"Sorry, we couldn't find your file.  Is it possible it was moved, renamed or deleted?"

It then states the correct name of the document and where I filed it.

I am using Windows 8

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2018-01-30T07:52:52+00:00

    Hi Mate, try to shorten the file name. Works great on me.

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  2. Anonymous
    2018-02-15T19:52:12+00:00

    Is this a file you opened from an email attachment?

    yes this file was opened from an email attachment, i thought that it was saved once i pressed on the save button when i was closing it, but then it didn't open " sorry we couldn't find your file, it is possible it was moved, deleted or renamed ." I've been working on this assignment for 5 hours and then this happens! help me please.

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  3. Anonymous
    2018-02-18T02:21:42+00:00

    hi,

    you can try rename the file to shorter name.

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  4. Anonymous
    2018-02-20T21:22:33+00:00

    issue occurs with specific document and is located in a folder on my desktop and I have also tried to open in a recent list, nothing works

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  5. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2018-02-20T21:37:10+00:00

    Can you browse to the folder using the File Explorer?  If so, is the document in the folder?  If so, from within Word, use File>Open and navigate to that folder and then select the document.

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