Can't open doc - says moved, renamed or deleted

Anonymous
2013-10-03T06:02:23+00:00

I am trying to open a document in Word but a dialogue box keeps telling me:

"Sorry, we couldn't find your file.  Is it possible it was moved, renamed or deleted?"

It then states the correct name of the document and where I filed it.

I am using Windows 8

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2018-01-02T23:50:03+00:00

    I am trying to open a document saved on Microsoft word and it tells me 

    sorry has the doc/ument been moved. How do I open it

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  2. Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
    2018-01-02T23:55:43+00:00

    How are you trying to open the file? If you are clicking an entry in the list of recent files, perhaps the document has been moved, or the location is currently unavailable for some reason.

    Navigate to the folder where you saved the document and try opening it from there.

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  3. Anonymous
    2018-01-03T01:13:57+00:00

    Hello,

    1. Does the issue occurs with specific document or with all the saved documents in the Computer?
    2. Where is the file located in the Computer?
    3. Are you trying to open the document from the recent list within the Word application?

    Reply with required details and we would be happy to assist.

    Thank you.

    The issue occurs with all of my word files.

    The files are located in my document using word.

    yes

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  4. Anonymous
    2018-01-03T01:18:06+00:00

    I does open when I go to my documents but how do I revise the document in word where it was originally made?

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  5. Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
    2018-01-03T01:40:32+00:00

    If you were indeed clicking a link to a recent file there is no way to update that link so that it references the correct location. You will have to delete the incorrect link. Right-click the entry and choose to remove it from the list (this option is not available in all versions of Word).

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