Can't open doc - says moved, renamed or deleted

Anonymous
2013-10-03T06:02:23+00:00

I am trying to open a document in Word but a dialogue box keeps telling me:

"Sorry, we couldn't find your file.  Is it possible it was moved, renamed or deleted?"

It then states the correct name of the document and where I filed it.

I am using Windows 8

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

72 answers

Sort by: Newest
  1. Anonymous
    2018-02-15T19:52:12+00:00

    Is this a file you opened from an email attachment?

    yes this file was opened from an email attachment, i thought that it was saved once i pressed on the save button when i was closing it, but then it didn't open " sorry we couldn't find your file, it is possible it was moved, deleted or renamed ." I've been working on this assignment for 5 hours and then this happens! help me please.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-01-30T07:52:52+00:00

    Hi Mate, try to shorten the file name. Works great on me.

    Was this answer helpful?

    0 comments No comments
  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2018-01-20T22:35:36+00:00

    And, do you see the document if you go to that location with the File Explorer?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-01-20T18:45:47+00:00

    I am trying to open a document in Word but a dialogue box keeps telling me:

    "Sorry, we couldn't find your file.  Is it possible it was moved, renamed or deleted?"

    It then states the correct name of the document and where I filed it.

    I am using Windows 8

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2018-01-04T08:42:58+00:00

    Sorry I meant to say also happens with Word Documents.

    Was this answer helpful?

    0 comments No comments