Can't open doc - says moved, renamed or deleted

Anonymous
2013-10-03T06:02:23+00:00

I am trying to open a document in Word but a dialogue box keeps telling me:

"Sorry, we couldn't find your file.  Is it possible it was moved, renamed or deleted?"

It then states the correct name of the document and where I filed it.

I am using Windows 8

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

72 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2013-11-09T15:11:04+00:00

    P.S.  I get this message when I'm trying to open it from my list of recent documents or recent worksheet.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2013-11-09T15:09:50+00:00

    No, because this is a file I've created and saved on my hard drive in My Documents folder and a flash drive.  It happens in Excel and Word 2013.  It gives me this message when I'm trying to open it from my recent documents or recent worksheet.

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments
  3. Anonymous
    2013-11-09T15:07:48+00:00

    No, this is just a file I've created and saved on my C: drive in My document folder.  It happens in Excel and Word 2013.

    Was this answer helpful?

    70+ people found this answer helpful.
    0 comments
  4. Suzanne S Barnhill 279.3K Reputation points MVP Volunteer Moderator
    2013-11-09T14:45:53+00:00

    Is this a file you opened from an email attachment?

    Was this answer helpful?

    100+ people found this answer helpful.
    0 comments
  5. Stefan Blom 352.3K Reputation points MVP Volunteer Moderator
    2013-11-09T13:51:35+00:00

    Have you tried searching for the file in Windows?

    Was this answer helpful?

    40+ people found this answer helpful.
    0 comments