Can't open doc - says moved, renamed or deleted

Anonymous
2013-10-03T06:02:23+00:00

I am trying to open a document in Word but a dialogue box keeps telling me:

"Sorry, we couldn't find your file.  Is it possible it was moved, renamed or deleted?"

It then states the correct name of the document and where I filed it.

I am using Windows 8

Microsoft 365 and Office | Word | For home | Windows

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  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2018-03-09T23:29:28+00:00

    There were two possible answers to that question and your response is therefore meaningless.

    I would suggest that you start a new thread and provide full details of the issue that you face.

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  2. Anonymous
    2018-03-09T14:30:12+00:00

    Hello,

    1. Does the issue occurs with specific document or with all the saved documents in the Computer?

    This is the issue

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  3. Anonymous
    2018-03-07T09:06:39+00:00
    1. You can try to shorten the file name and the root folders' name first.

    Ex: D:\Data Analysis\Working on\Preview Data\Data 2018.03.08.docx (or .xlsx, or something...).

    to D:\Analysis\Work\Preview\2018.03.08.docx (or .xlsx, or something...).

    1. You can shorten file name, Copy the file to Desktop and try to open it.

    When the location address and the file name too long. Office cannot open it and will give you that message.

    Good luck!

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  4. Suzanne S Barnhill 279.3K Reputation points MVP Volunteer Moderator
    2018-03-06T18:01:20+00:00

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  5. Anonymous
    2018-03-06T16:34:32+00:00

    Yes this is the case with me I know this was an old response but I really could do with the hep. My file was initially opened from an email and when saved I cant reopen it, the message is that the file has been moved renamed or deleted .

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