Can't open doc - says moved, renamed or deleted

Anonymous
2013-10-03T06:02:23+00:00

I am trying to open a document in Word but a dialogue box keeps telling me:

"Sorry, we couldn't find your file.  Is it possible it was moved, renamed or deleted?"

It then states the correct name of the document and where I filed it.

I am using Windows 8

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2013-10-03T19:03:25+00:00

    Hello,

    1. Does the issue occurs with specific document or with all the saved documents in the Computer?
    2. Where is the file located in the Computer?
    3. Are you trying to open the document from the recent list within the Word application?

    Reply with required details and we would be happy to assist.

    Thank you.

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  2. Anonymous
    2013-11-08T23:18:05+00:00

    Nayana,

    HELP!!  I am getting this message when I am trying to open the document from the recent list with the Word and Excel application - Office Professional 2013.  I am SO frustrated and can't find any answer.  Any information or help you can give me would be GREATLY appreciated!!!

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  3. Suzanne S Barnhill 279.2K Reputation points MVP Volunteer Moderator
    2013-11-09T14:45:53+00:00

    Is this a file you opened from an email attachment?

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  4. Anonymous
    2013-11-09T15:07:48+00:00

    No, this is just a file I've created and saved on my C: drive in My document folder.  It happens in Excel and Word 2013.

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  5. Suzanne S Barnhill 279.2K Reputation points MVP Volunteer Moderator
    2013-11-10T00:13:24+00:00

    Are you sure it hasn't been moved or renamed?

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