Many thanks for this thread - it was driving me crazy!
I use custom templates to control styles centrally. I got the new laptop a week ago, got the song library on, and every time I opened a document and closed it, WITHOUT MAKING ANY CHANGES, it asked whether I wanted to save the custom template.
It was also saving the normal template without my knowledge as I discovered later when I opened 10 docs at once from explorer - got in a terrible mess trying to close them because it couldn't save normal from any doc because the other docs had it locked!!!
In the confusion, it even managed to lose the macro I was using on these docs (that had been created and saved in a previous session some hours earlier).
Yes, the culprit was the bluetooth add-in on my laptop as well (pre-installed by Dell). I've disabled it and everything is peachy now. I hadn't realised how much the dialogs were annoying me until I fixed it 10 minutes ago. Word loads faster now, as well.
(I had already been wondering "What exactly is bluetooth, and why do I need it?!?!" anyway... hehe)
INTERESTINGLY, the "Prompt before saving Normal" option was switched off as installed! From Suzanne's comments I'm kind of guessing that this isn't the Microsoft default for this setting?
Anyway, it's on again now - I agree with earlier posts, I want to know when my normal template is being updated while saving a document... ESPECIALLY if I haven't made any changes!!!