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When I opened up my laptop this morning (8/16/14) there was a pop-up on the screen telling me there was an update available for Microsoft Word Starter 2010 and asking me if I wanted to download it. It did not look like the typical Windows or Office update notification. I closed the pop-up and opened Windows update and ran it. There were some updates available, but none that said they were for Word Starter. IS there a new Update for Word Starter or is this someone trying to get me to download a virus?
***Office Product moved to Office 2010 by the Moderator.***
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Microsoft has posted a Knowledge Base article describing and explaining this popup and providing a solution. Find it at http://support.microsoft.com/kb/3016799.
Hi everyone,
We heard back from the product group. The dialog is expected for a legitimate Office 2010 starter update. It appears for click to run scenarios where the path is missing a piece of information between the build that the user is running on and the latest available build.
The august update that was pulled is a Windows update, not an Office update.
Thanks!
DK - MSFT support
The same thing happened on my computer yesterday and I closed the window down.
It reappears each time after rebooting my computer.
It's not a typical Microsoft update notification so I've attached a screen shot
I'm wondering if this is the same update as KB2687502
The August 12, 2014 update for Office 2010 Spelling and Grammar Check feature?
If so it's sure an odd way for MS to push an update via a popup as opposed to including it with Tuesdays "Windows updates".
If it is indeed the MS update I would appreciate a confirmation from someone @ Microsoft.
The same problem in The Netherlands
One thing is certainly true: Office Starter is a Click-to-Run installation. Let me check with my Microsoft sources to see whether or not this update is genuine. One clue that it might not be is that it refers to "Microsoft Office Starter 2010," whereas Microsoft calls it "Microsoft Office 2010 Starter."