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When I opened up my laptop this morning (8/16/14) there was a pop-up on the screen telling me there was an update available for Microsoft Word Starter 2010 and asking me if I wanted to download it. It did not look like the typical Windows or Office update notification. I closed the pop-up and opened Windows update and ran it. There were some updates available, but none that said they were for Word Starter. IS there a new Update for Word Starter or is this someone trying to get me to download a virus?
***Office Product moved to Office 2010 by the Moderator.***
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Microsoft has posted a Knowledge Base article describing and explaining this popup and providing a solution. Find it at http://support.microsoft.com/kb/3016799.
Hi everyone,
We heard back from the product group. The dialog is expected for a legitimate Office 2010 starter update. It appears for click to run scenarios where the path is missing a piece of information between the build that the user is running on and the latest available build.
The august update that was pulled is a Windows update, not an Office update.
Thanks!
DK - MSFT support
OK thanks to both of you for the info.
what version this update should be updating the software to?
To check what click-to-run version you have installed, open a word document and then click on the File tab.
Click on Help.
On the right hand side you should see the click-to-run version you have installed listed and below that what version of Microsoft Word Starter you currently have installed.
The most recent Click-to-Run release version is **14.0.7130.5000**released on Tuesday, August 12, 2014.
You can always check to see what the most current click-to-run version offered is by clicking the Update Options box and then clicking the View Updates option from the drop down menu that appears. That should give you a list of all versions and when they were released.
I don't believe we have received a ruling on that, no.