Official Word Starter update?

Anonymous
2014-08-16T15:23:38+00:00

When I opened up my laptop this morning (8/16/14) there was a pop-up on the screen telling me  there was an update available for Microsoft Word Starter 2010 and asking me if I wanted to download it.  It did not look like the typical Windows or Office update notification.  I closed the pop-up and opened Windows update and ran it.  There were some updates available, but none that said they were for Word Starter.  IS there a new Update for Word Starter or is this someone trying to get me to download a virus?

***Office Product moved to Office 2010 by the Moderator.***

Microsoft 365 and Office | Word | For home | Windows

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Suzanne S Barnhill 279.1K Reputation points MVP Volunteer Moderator
2014-11-20T16:27:28+00:00

Microsoft has posted a Knowledge Base article describing and explaining this popup and providing a solution. Find it at http://support.microsoft.com/kb/3016799.

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Anonymous
2014-08-20T14:23:14+00:00

Hi everyone,

We heard back from the product group. The dialog is expected for a legitimate Office 2010 starter update. It appears for click to run scenarios where the path is missing a piece of information between the build that the user is running on and the latest available build.

The august update that was pulled is a Windows update, not an Office update.

Thanks!

DK - MSFT support

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  1. Suzanne S Barnhill 279.1K Reputation points MVP Volunteer Moderator
    2014-08-17T18:04:41+00:00

    Oh, dear. This does sound ominous. I'm not expecting to hear anything this weekend (though occasionally Softies do respond in off hours), but I hope we get good news tomorrow.

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  2. Anonymous
    2014-08-17T18:03:44+00:00

     

    This keeps popping up. Very suspicious.

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  3. Anonymous
    2014-08-17T16:34:27+00:00

    Well, I had the same pop-up, though translated in French since I am in France.

    Unfortunately I had just run a Windows Update procedure, so I clicked OK.

    I hope Suzanne will have good news...

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