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When I opened up my laptop this morning (8/16/14) there was a pop-up on the screen telling me there was an update available for Microsoft Word Starter 2010 and asking me if I wanted to download it. It did not look like the typical Windows or Office update notification. I closed the pop-up and opened Windows update and ran it. There were some updates available, but none that said they were for Word Starter. IS there a new Update for Word Starter or is this someone trying to get me to download a virus?
***Office Product moved to Office 2010 by the Moderator.***
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Microsoft has posted a Knowledge Base article describing and explaining this popup and providing a solution. Find it at http://support.microsoft.com/kb/3016799.
Hi everyone,
We heard back from the product group. The dialog is expected for a legitimate Office 2010 starter update. It appears for click to run scenarios where the path is missing a piece of information between the build that the user is running on and the latest available build.
The august update that was pulled is a Windows update, not an Office update.
Thanks!
DK - MSFT support
Is there any understanding of why some Office Starter users get this message, and others do not?
Thanks
I'm willing to accept Suzanne's assertion that it is valid, but ...
I agree with Schyler, this is an unacceptable change.
It looks like typical malware! It is GOOD that many users have been questioning it! It is BAD that more have not!
For the first time after 4 years the users are expected to provide input into a click-to-(not)run update. It has not been done before. It is contrary to all explanations I have seen of how update CTR is supposed to work. How can it be passed off as "legitimate"? How can users KNOW that it is legitimate?
I just uninstalled click-to-run in the program manager.