Review comments disappeared

Anonymous
2014-05-04T12:30:54+00:00

So I've spend long hours addressing student coursework, giving comments on their projects.  They said the comments wouldn't work so I re-opened their documents and they appear to be correct.  Where are all my comments gone?  The actual comment boxes are still there but they are empty.  This is incredibly annoying.  Can I get them back or have they gone forever?  Screen shot provided for reference.

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  1. Anonymous
    2018-11-10T18:50:44+00:00

    I've tried many of these suggestions without success. Currently have 20+ documents that I graded, track changes saved and continue to appear but comments do not save. When I convert file from docx to doc the comments will save, but I want to recover the 20+ documents worth of comments, if possible, and figure out why this all of a sudden happened - help! (Mac OS Mojave, Word 2007).

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  2. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2018-11-10T22:04:41+00:00

    f the documents are not too large to attach to an email message, send me a copy of it that way, referencing this thread in the covering email message.

    Alternatively, upload a copy of the document to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1a8nP3RpgnYHp-5zXK

    and send me an email to the address shown in my signature to let me know that it is there.

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  3. Anonymous
    2018-11-11T09:43:30+00:00

    Last words...

    If the XML elements are not described in the data file component of the Word document (when you view the documents component parts via creating a zip extension) then they simply do not exist and you are stuffed. 

    Only positive suggestion I can make is to save a copy of the file as a PDF with the comments enabled for printing (so that they show in the pdf file when printed). That way, at least you have a) hopefully a local saved copy with comments b) a copy in pdf with comments you can send. 

    NB: this topic has been going on for 4 years now so I'm out of here....

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  4. Anonymous
    2019-01-22T15:27:35+00:00

    Well, I just found this forum because it's apparently still a glitch that hasn't been fixed for about five years now. I have Office 2019 and I just experienced this happening. Basically, I lost an entire edited document with comments. The in-line edits are still visible, but none of the comments are. Thankfully, this appears to have only impacted one document. Sigh...

    Jason

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  5. Anonymous
    2019-01-23T20:39:11+00:00

    Doug

    Our contract officer just had the same issue here at USNH last week.  I've tried all the suggestions in this thread.  Would you mind taking a look at our .asd file?  I've sent it to you email.

    Thanks very much

    Maryann Puchlopek

    University System of NH

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