Review comments disappeared

Anonymous
2014-05-04T12:30:54+00:00

So I've spend long hours addressing student coursework, giving comments on their projects.  They said the comments wouldn't work so I re-opened their documents and they appear to be correct.  Where are all my comments gone?  The actual comment boxes are still there but they are empty.  This is incredibly annoying.  Can I get them back or have they gone forever?  Screen shot provided for reference.

***Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions for more information on how you can protect your privacy.*****

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

41 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2017-04-30T22:13:34+00:00

    If you send me a copy of the document, referencing this thread in the covering email message, I will investigate the issue.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-04-30T21:50:19+00:00

    Thanks, but sadly, no change.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Stefan Blom 353.7K Reputation points MVP Volunteer Moderator
    2017-04-30T21:31:40+00:00

    Is what you see similar to the screen shot in the first post in this thread?

    Try the following: Go to the very end of your file (Ctrl+End), press Enter to add a new paragraph, copy everything except for the last paragraph you just added and paste into a new, blank document. Does that change anything? Do your comments re-appear?

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  4. Anonymous
    2017-04-30T21:17:31+00:00

    Nope, at least not in my case. I checked for that early on: not hidden, not white, not there! 

    Thanks anyway.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  5. Suzanne S Barnhill 279.5K Reputation points MVP Volunteer Moderator
    2017-04-30T19:45:40+00:00

    Based on this screen shot, it seems likely that the Comment Text style has been formatted as either Hidden or white.

    Was this answer helpful?

    0 comments