Word found unreadable content...

Anonymous
2013-11-09T14:49:04+00:00

I am working on my dissertation and recently purchased Word 2010.  Now, when I try to open my paper I get an error message that "Word found unreadable content in....."  When I select yes, to recover that contents I then get another error message that says "we are sorry.  We can't open ......because we found a problem with its contents."  The details then state:  "Operation aborted: max-element-depth constraint violated."

I have tried doing the open and repair and then saving but nothing works...help please?

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2015-09-15T22:34:24+00:00

    I am having the same issue, can someone please help?  I have tried the normal recovery methods, even trying to scrape the text using a hex editor, but to no avail.  It is time sensitive, so if there is an easy way to fix it ASAP, let me know.

    It is here https://drive.google.com/file/d/0B8GYNKasovWRQ1d2dVFPSzlMMDA/view?usp=sharing

    Thanks!

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  2. Suzanne S Barnhill 279.4K Reputation points MVP Volunteer Moderator
    2015-07-08T12:23:20+00:00

    FWIW, 10 minutes is the default interval for saving AutoRecovery data.

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  3. Anonymous
    2015-07-08T08:06:18+00:00

    I fixed it by creating a new file - it might have something to do with my computer crashing the night before. Read somewhere that that could cause problems. My Auto-Save interval was set to 10 minutes - don't know if that is regarded as very short. 

    Thanks for your rapid reply - appreciate it.

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  4. Anonymous
    2015-07-08T00:21:31+00:00

    I cannot really see anything wrong with your document. Perhaps you simply have the Auto-Save reminder set to a very short interval. Consult the Google-Docs documentation or Word for Mac 2011 help file on setting the Auto-Save interval and confirmations.

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  5. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2015-07-07T22:10:56+00:00

    If you put a copy of the file in a folder on your OneDrive and you set that folder to be shared, and then post a link to the folder back here, someone may be able to help you.

    However, as the document was on a USB Drive, it has very likely become corrupted in a way that prevents it from being recovered.

    You should NEVER work with (open or save) a document that is located on any form of removable media.  Corruption of the document is an almost certain consequence.

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