Hi, I've made a fresh install of windows 8.1, and then office 2013. However excel 2013 crashes every time right after I try to scroll down. Works in safe mode There are no add-ins installed Other office programs work fine already completely uninstalled (via fixit) and reinstalled the software. running windows 8.1 pro thanks, Juan

"take a back-up of that OSF.DLL file and delete it. C:\Program Files\Microsoft Office 15\root\Office15\OSF.DLL Or C:\Program Files\Microsoft Office\Office15\OSF.DLL Once the file is deleted open Excel and check if the issue persists." worked for me

We have two identical spec Dell desktops with WIN 8 Pro bought within a week of each other. Both had Office 365 Home Premium installed and both got hit at the same time this week on Nov 5 with "Excel has stopped working". The program crashed whenever scrolling started. All the other Office applications seemed ok. Both PCs have Avast installed so it looks like that was the culprit (in hindsight). I tried the offline repair to Office 365 but it didn't fix the problem even though it seemed to think it had. I ran the online repair which uninstalled Office but wouldn't reinstall the package. I have spent two days trying everything that can be Googled to get the program to reinstall but nothing will work. Everytime the Click-to-Run ap starts it goes away and comes back a few minutes later saying that it appears there is no internet connection or not enough hard disk space. I have disabled firewalls and av, clean reboot - the whole nine yards but nothing, but nothing will get this to install. I have a HP laptop with Office installed since April where Excel is still running but I am afraid of my life of it getting updated and leaving me with no Office at all. Try running a business without Office - it's no joke! Does anyone know to get around this install issue? Thanks in advance.

"take a back-up of that OSF.DLL file and delete it. C:\Program Files\Microsoft Office 15\root\Office15\OSF.DLL Or C:\Program Files\Microsoft Office\Office15\OSF.DLL Once the file is deleted open Excel and check if the issue persists." worked for me worked for me too

Hi Juan, The word I received from Avast! was that they plan to release later this week. Anita

excel 2013 crashes in windows 8.1

Anonymous

Hi,

I've made a fresh install of windows 8.1, and then office 2013. However excel 2013 crashes every time right after I try to scroll down.

Works in safe mode
There are no add-ins installed
Other office programs work fine
already completely uninstalled (via fixit) and reinstalled the software.
running windows 8.1 pro

thanks,

Juan

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Answer accepted by question author

Anonymous

"take a back-up of that OSF.DLL file and delete it.

C:\Program Files\Microsoft Office 15\root\Office15\OSF.DLL

C:\Program Files\Microsoft Office\Office15\OSF.DLL

Once the file is deleted open Excel and check if the issue persists."

worked for me

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69 additional answers

Anonymous

2013-11-07T22:06:52+00:00

We have two identical spec Dell desktops with WIN 8 Pro bought within a week of each other. Both had Office 365 Home Premium installed and both got hit at the same time this week on Nov 5 with "Excel has stopped working". The program crashed whenever scrolling started. All the other Office applications seemed ok.

Both PCs have Avast installed so it looks like that was the culprit (in hindsight).

I tried the offline repair to Office 365 but it didn't fix the problem even though it seemed to think it had. I ran the online repair which uninstalled Office but wouldn't reinstall the package.

I have spent two days trying everything that can be Googled to get the program to reinstall but nothing will work. Everytime the Click-to-Run ap starts it goes away and comes back a few minutes later saying that it appears there is no internet connection or not enough hard disk space. I have disabled firewalls and av, clean reboot - the whole nine yards but nothing, but nothing will get this to install.

I have a HP laptop with Office installed since April where Excel is still running but I am afraid of my life of it getting updated and leaving me with no Office at all.

Try running a business without Office - it's no joke!

Does anyone know to get around this install issue?

Thanks in advance.
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Anonymous

2013-11-07T19:03:11+00:00

"take a back-up of that OSF.DLL file and delete it.

C:\Program Files\Microsoft Office 15\root\Office15\OSF.DLL

Or

C:\Program Files\Microsoft Office\Office15\OSF.DLL

Once the file is deleted open Excel and check if the issue persists."

worked for me

worked for me too
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Anonymous

2013-11-07T10:30:27+00:00

Worked for me..thanks :)
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Anonymous

2013-11-06T20:42:46+00:00

Hi Juan,

The word I received from Avast! was that they plan to release later this week.

Anita
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