excel 2013 crashes in windows 8.1

Anonymous
2013-10-22T15:52:25+00:00

Hi,

I've made a fresh install of windows 8.1, and then office 2013. However excel 2013 crashes every time right after I try to scroll down.

  • Works in safe mode
  • There are no add-ins installed
  • Other office programs work fine
  • already completely uninstalled (via fixit) and reinstalled the software.
  • running windows 8.1 pro

thanks,

Juan

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2013-10-23T22:20:05+00:00

"take a back-up of that OSF.DLL file and delete it.

C:\Program Files\Microsoft Office 15\root\Office15\OSF.DLL

Or

C:\Program Files\Microsoft Office\Office15\OSF.DLL

Once the file is deleted open Excel and check if the issue persists."

worked for me

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  1. Anonymous
    2013-11-08T21:36:56+00:00

    PLEASE do not delete your OSF.dll. This is an Office application file, and I don't know what the long-range implications are, but you are almost certain to run into difficulties down the line if you remove it.

    thanks,

    Anita Oakley

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  2. Anonymous
    2013-11-08T21:10:21+00:00

    "take a back-up of that OSF.DLL file and delete it.

    C:\Program Files\Microsoft Office 15\root\Office15\OSF.DLL

    Or

    C:\Program Files\Microsoft Office\Office15\OSF.DLL

     

    Once the file is deleted open Excel and check if the issue persists."

    worked for me

    Thank you so much.   

    This worked for me, was using Windows 8.1 and Excel 2013.   Same problem as everyone else, including spell check.   Your answer did the trick.

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  3. Anonymous
    2013-11-08T16:26:01+00:00

    Hi guys,

    It's never a good idea to delete core application files. I am not sure what all this will affect, but this does not appear to be one of the files that will replace itself automatically, unless you reinstall Office, so you are letting yourselves in for other issues down the road by deleting it.

    Regards,

    Anita

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  4. Anonymous
    2013-11-08T15:56:02+00:00

    Brilliant! Thanks!

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