A family of Microsoft word processing software products for creating web, email, and print documents.
Hello.
I'm unsure if anyone out there still needs this answer, but I just figured it out on my end. Been having this problem at work and nothing infuriates me more than software not doing what I tell it to.
I went to File, then down to Options. (Not sure of different ways to get here with other versions, I have 2010.) Under Options, I clicked Advanced. Then allll the way at the bottom, under Compatibility Options, there's a checkbox for 'Select entire field with first or last character'. I unchecked that box, and lo and behold, I have control of my highlighting again!
Hope this helps, even if it's two years late.