A family of Microsoft word processing software products for creating web, email, and print documents.
I received the following reminder from The Microsoft Community Team -
Hello YBR2014:
Remember that question you asked on Microsoft Community a few days ago?
Title: (1)"Read Mode" in Word 2013 does not look as the "Take a Tour" document says - wonder why so?
We noticed that the question hasn't been marked as
Answered yet and we were wondering if you resolved the issue.
- No, my question is not answered. **Reply to provide an update or ask for more help.**
- Yes, my question is answered. **Mark the most helpful post as the Answer.**
- Help us improve the community. **Take a 1-minute survey on your community experience.**
Thanks for
being a member of Microsoft Community!
Sincerely,
The Microsoft
Community Team
When I reply to your mail it returns undelivered. Hence, posting the reply here:
Hello Microsoft Community Team,
If no one is able to offer appropriate solution, question remains in unanswered state. If user realizes from the answers so far received that keeping the question open will serve no fruitful purpose, shouldn’t he have an option to close the ticket on his own? Why can’t you add an option for user “ticket closed”?
Or, if the user finds out the solution by himself before someone else offering an appropriate solution, shouldn’t he have the option to mark his answer as Answer? And, that would automatically close the ticket.
Please think over.
Sincerely,
Maanoj Rakhit