A family of Microsoft word processing software products for creating web, email, and print documents.
Hello,
Do you find the issue with a specific Word document or with all Word documents?
How are you accessing these files, is it from within the Office applications or directly from One-Drive?
If you are syncing files from within Office 2013 applications, then you may remove and re-add the One-Drive account and then verify the results.
If issue still persists, you may provide us a screenshot of the issue and help you better.
I hope the above information helps. Let us know if you need further help.
Thank you.