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I have created several documents in the desktop version off Office 365 and would like to be able to edit them on my ipad. I've noticed that typing in these documents is unacceptably slow. I've tried switching compatibility mode on the desktop, but to no avail. Any thoughts??
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you Client Services - (so far!) it does what it said on your tin!! Clearly you should be on MS's team - your solution (which even I managed to apply successfully) is obviously something beyond the grasp of the (supposed) experts! - or perhaps helping out customers isn't in their remit!!
This fix has worked for me and resolved almost all of the lag issues.
Go to Settings > Word > Reset Word > select the option to Clear All Documents.
Okay... followed the advice you've given, thank you, but couldn't tell you if it works because every time I reopen Word afterwards it turns that setting back off!!!!
Thank you Client Services - (so far!) it does what it said on your tin!! Clearly you should be on MS's team - your solution (which even I managed to apply successfully) is obviously something beyond the grasp of the (supposed) experts! - or perhaps helping out customers isn't in their remit!!
I am inclined to think the latter :) The customer support is seriously lacking for an industry leader. Glad I was able to help out!
This fix has worked for me and resolved almost all of the lag issues.
Go to Settings > Word > Reset Word > select the option to Clear All Documents.
Okay... followed the advice you've given, thank you, but couldn't tell you if it works because every time I reopen Word afterwards it turns that setting back off!!!!
That is normal, after clearing the documents initially the typing lag should be fixed and you should only have to clear the documents if the lag starts happening again, not every time you use the app.
...the typing lag should be fixed...
Thanks for your input but sadly, it hasn't made any difference in my situation.
The totally unacceptable lag persists.