Office for iPad slow typing

Anonymous
2014-05-25T17:01:26+00:00

I have created several documents in the desktop version off Office 365 and would like to be able to edit them on my ipad.  I've noticed that typing in these documents is unacceptably slow.  I've tried switching compatibility mode on the desktop, but to no avail.  Any thoughts??

Microsoft 365 and Office | Word | For home | iOS

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  1. Anonymous
    2015-05-03T04:19:31+00:00

    This fix has worked for me and resolved almost all of the lag issues.

    Go to Settings > Word > Reset Word > select the option to Clear All Documents.

    Okay... followed the advice you've given, thank you, but couldn't tell you if it works because every time I reopen Word afterwards it turns that setting back off!!!!

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  2. Anonymous
    2015-05-02T13:08:36+00:00

    Thank you Client Services - (so far!) it does what it said on your tin!!  Clearly you should be on MS's team - your solution (which even I managed to apply successfully) is obviously something beyond the grasp of the (supposed) experts! - or perhaps helping out customers isn't in their remit!!

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  3. Anonymous
    2015-05-01T16:12:25+00:00

    This fix has worked for me and resolved almost all of the lag issues.

    Go to Settings > Word > Reset Word > select the option to Clear All Documents. The next time you open Word it will clear out the old document cache and speed it up significantly. Beware though, make sure any recent changes you made have been successfully saved and you can see the updates in the saved location before clearing the documents. If they haven't been successfully saved before you do that the most recent updates could be lost. 

    Bravo to Microsoft for actually taking care of their customers and making this known to everyone! (Sarcasm)

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  4. Anonymous
    2015-04-30T21:59:42+00:00

    Just bought a year of Office 365, and am editing my first document.  The lag is AMAZING.  MSFT, please fix this ASAP.

    Don't hold your breath Joseph Cutler... MS are well aware of this problem and have issued numerous updates since they became aware of it yet they have done nothing to address it.

    Just a total joke.

    They've got your money now, they aren't interested in solving your problems.

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  5. Anonymous
    2015-04-30T16:23:45+00:00

    Just bought a year of Office 365, and am editing my first document.  The lag is AMAZING.  MSFT, please fix this ASAP.

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