No matter how good of a picture I have when I insert it into Visio 2013 Pro, it is blurry.

Anonymous
2013-09-04T19:04:00+00:00

I get blue prints as JPG PNG BMP but no matter how good the quality of the picture, after it is inserted into Visio none of the words can be read.  I even used a 600 dpi 36"X24" crystal clean blueprint and it still looked blurry or pixilated in Visio.  What's the deal with this $300 software?  I can open up the bmp png jpg in previewer and it looks great zoomed in by the way.

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  1. Anonymous
    2014-10-14T07:23:30+00:00

    Thanks for your help, Amardeep.  I have just tried it on another machine, but I get exactly the same problem, including that I can't see either of the patches in the list of installed updates, but when I try to install them it says that they are already installed.  The image is still blurred when inserted.  Can you suggest anything else?

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  2. Anonymous
    2014-10-14T05:02:45+00:00

    mcking38, the patch may not be installed correctly. Can you try this on some other machine to isolate the problem or try and install a newer patch.

    DragonIvec, please provide some more details. Share the image that you are using along with the Visio file where it is blurring.

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  3. Anonymous
    2014-10-13T21:38:18+00:00

    Thanks! It is getting better now but not perfect yet.

    I use png-files as backgrounds for technical drawings with Visio 2013.

    I found out that smaller paper sizes like A4 now work very good and are not blurry anymore.

    Unfortunately the problem is still there when it comes to A1 or A0 paper sizes.

    As a workaround i try to split the background in several smaller images now...

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  4. Anonymous
    2014-10-13T18:11:35+00:00

    No, on a new install with all the patches in place, Visio still blurs quality images.  Try again.

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  5. Anonymous
    2014-10-13T10:10:31+00:00

    Thanks, Amardeep.  I have double-checked the registry key and exported it and saved a copy to the OneDrive folder so you can check that I have created it properly.

    I have checked for the KB patch under installed updates on my machine and it doesn't come up in the list.  However, if I try to install the patch again, I get a message saying that it is already installed.  Perhaps that is causing the issue?

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