Horizontal scroll by mousewheel not working

Anonymous

I have a Logitech M500 mouse. This mouse has a mechanical mousewheel (the "ticking" kind), which can also be clicked from the sides to horizontally scroll. The great thing as that this works almost everywhere... In my browser, in Notepad++, basically almost everywhere as far as the programs go that I use. Except for Excel 2013.

Possibly related, it also doesn't work in regular ol' Explorer file browser windows. Not a bother, because I use Total Commander. But the horizontal scroll thing does work in Internet Explorer 10, which seems odd to me (same company behind Explorer and Internet Explorer, after all).

When I got the mouse, I did not install any drivers myself. I just connected the mouse and let Windows looks for and install proper drivers completely automatically. And since it works perfectly in the browser and my code editor, I figured the horizontal scroll function was working properly.

Is there perhaps some kind of thing that I need to do to make Excel recognize a horizontal scoll from the scrollwheel, or have I perhaps stumbled upon a bug?

btw, this is my mouse:

http://www.logitech.com/en-us/product/corded-mouse-m500

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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86 answers

Anonymous

2015-06-16T23:10:29+00:00

f I knew the absolutely ridiculous ARROGANT changes and STUFF UPS Microsoft have arrogantly implemented I would NEVER and I MEAN NEVER have bought and paid for Windows 8 or Office 2013.

I don't want synching email, I do want my Windows phone to Synch direct to the PC without Cloud. I want my Side Scroll function to Work.

I have gone back to Microsoft and asked for my Windows 7 and Office 2007 back. They refuse.

THIS IS GARBAGE. I HAVE GONE FROM BEING A MICROSOFT PROMOTER TO MY CUSTOMERS to Outright HATING the product.

IF YOU DO NOT FIX THESE ITEMS, I WILL NEVER MIGRATE TO WINDOWS 10, IT WILL ONLY COMPOUND THESE PROBLEMS.

Ee are your customers, not your PRISONERS
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Anonymous

2015-08-01T10:50:46+00:00

I too had no horizontal scroll in Excel 2013 only (worked with other programs) with Windows 8.1. Read this thread and tried a few suggestions to no avail. I checked for the latest updates for my mouse and still nothing. Then I downloaded Setpoint for my Logitech mouse and now have horizontal scroll. So it appears to me that it is not a Microsoft issue, rather a pointing device. I did have excel open when I downloaded Setpoint, if that made any difference or not I don't know, but all working now!
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Anonymous

2015-08-02T16:35:33+00:00

Thanks for the update and the solution you found. I am glad that it works for you, but in my case I am using a Microsoft mouse so it is a Microsoft problem in my case, though now it seems more likely to be with the mouse driver/settings rather than Excel. Maybe a trouble ticket on the hardware side might yield better results.
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Anonymous

2015-11-02T23:13:15+00:00

It's Microsoft's topic. I'm using ThinkPad 8 + Win 8.1 + dynadock + Logitech Anywhere MX. The same problem. I don't want to install Logitech Setpoint to re-configure "mouse connection to excel" (becouse it take resources of my tablet). It should be Excel or system setting.

Dear MS support. Could you answer this issue?
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