Horizontal scroll by mousewheel not working

Anonymous
2013-09-05T07:57:46+00:00

I have a Logitech M500 mouse. This mouse has a mechanical mousewheel (the "ticking" kind), which can also be clicked from the sides to horizontally scroll. The great thing as that this works almost everywhere... In my browser, in Notepad++, basically almost everywhere as far as the programs go that I use. Except for Excel 2013.

Possibly related, it also doesn't work in regular ol' Explorer file browser windows. Not a bother, because I use Total Commander. But the horizontal scroll thing does work in Internet Explorer 10, which seems odd to me (same company behind Explorer and Internet Explorer, after all).

When I got the mouse, I did not install any drivers myself. I just connected the mouse and let Windows looks for and install proper drivers completely automatically. And since it works perfectly in the browser and my code editor, I figured the horizontal scroll function was working properly.

Is there perhaps some kind of thing that I need to do to make Excel recognize a horizontal scoll from the scrollwheel, or have I perhaps stumbled upon a bug?

btw, this is my mouse:

http://www.logitech.com/en-us/product/corded-mouse-m500

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2015-03-17T21:42:55+00:00

    I have the exact same problem, same programs and everything, except i use the microsoft touch mouse

    so its not your mouse, its a global issue

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  2. Anonymous
    2015-05-18T21:10:20+00:00

    Solution:

    Right-click on the status menu in Excel (bottom left corner of Excel window, normally says "READY") and de-select "Scroll Lock" option.

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  3. Anonymous
    2015-05-19T10:46:19+00:00

    Thank you for offering a suggestion.  I tried to de-select "Scroll Lock" in excel, as you instructed, but the horizontal scroll with my Sclupt mouse still does not work.  Any more ideas?

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  4. Anonymous
    2015-05-19T16:09:35+00:00

    Youssef, that is all I have for the time being.  De-selecting the scroll lock seemed to have fixed my issue for now (only time will tell).  I'll keep trying other things and post as I discover.

    If others respond by saying that the "scroll lock" option also does not work for them, then perhaps I got lucky and this issue is not completely resolved.

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  5. Anonymous
    2015-05-19T17:18:48+00:00

    I tried the "Scroll Lock" thing as well and it didn't correct the horizontal scrolling.  All scroll lock does for me is make it so the arrow keys don't move my selection to another cell but my visuals instead. I'm not sure what checking and unchecking scroll lock does cause it didn't make a difference to whether it was on or off.

    Anyway this solution unfortunately doesn't work, learned some new things though.

    Thank you

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