Horizontal scroll by mousewheel not working

Anonymous
2013-09-05T07:57:46+00:00

I have a Logitech M500 mouse. This mouse has a mechanical mousewheel (the "ticking" kind), which can also be clicked from the sides to horizontally scroll. The great thing as that this works almost everywhere... In my browser, in Notepad++, basically almost everywhere as far as the programs go that I use. Except for Excel 2013.

Possibly related, it also doesn't work in regular ol' Explorer file browser windows. Not a bother, because I use Total Commander. But the horizontal scroll thing does work in Internet Explorer 10, which seems odd to me (same company behind Explorer and Internet Explorer, after all).

When I got the mouse, I did not install any drivers myself. I just connected the mouse and let Windows looks for and install proper drivers completely automatically. And since it works perfectly in the browser and my code editor, I figured the horizontal scroll function was working properly.

Is there perhaps some kind of thing that I need to do to make Excel recognize a horizontal scoll from the scrollwheel, or have I perhaps stumbled upon a bug?

btw, this is my mouse:

http://www.logitech.com/en-us/product/corded-mouse-m500

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2017-02-06T08:04:47+00:00

    Dear Microsoft!

    Thanks for the reply! Unfortunately doesn't work. 

    I tried on my new laptop (Win 10 + Office 2016, Logitech G500), and my old desktop computer (win 8.1, offie 2013, Logitech G5). Same problem.

    What is the next step?

    Best regards

    Laszlo Lantos

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  2. Anonymous
    2017-02-07T02:36:16+00:00

    Hi Laszlo,

    To resolve your concern, see this link: Office Configuration Analyzer Tool (OffCAT) information.

    Let us know how it goes.

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  3. Anonymous
    2017-02-07T08:16:21+00:00

    Dear Microsoft!

    I installed the OFFcat. How can I send, attach the excel report?

    Best regards 

    Laszlo Lantos

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  4. Anonymous
    2017-02-09T22:00:53+00:00

    To resolve your concern, we would like to know if you're trying to send the Excel report through email.

    Regards.

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  5. Anonymous
    2017-02-22T12:38:20+00:00

    Dear Microsoft!

    I can't understand you answer.

    How I can sent to you the report? I don't have email address.

    Best regards

    Laszlo Lantos

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