Horizontal scroll by mousewheel not working

Anonymous
2013-09-05T07:57:46+00:00

I have a Logitech M500 mouse. This mouse has a mechanical mousewheel (the "ticking" kind), which can also be clicked from the sides to horizontally scroll. The great thing as that this works almost everywhere... In my browser, in Notepad++, basically almost everywhere as far as the programs go that I use. Except for Excel 2013.

Possibly related, it also doesn't work in regular ol' Explorer file browser windows. Not a bother, because I use Total Commander. But the horizontal scroll thing does work in Internet Explorer 10, which seems odd to me (same company behind Explorer and Internet Explorer, after all).

When I got the mouse, I did not install any drivers myself. I just connected the mouse and let Windows looks for and install proper drivers completely automatically. And since it works perfectly in the browser and my code editor, I figured the horizontal scroll function was working properly.

Is there perhaps some kind of thing that I need to do to make Excel recognize a horizontal scoll from the scrollwheel, or have I perhaps stumbled upon a bug?

btw, this is my mouse:

http://www.logitech.com/en-us/product/corded-mouse-m500

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2017-01-10T05:20:43+00:00

    I've the same problem with you with using the MX Master in Excel 2010. I had tried the 'uncheck scroll lock' method but it couldn't work.

    Is there anyone here using MX Master mouse with difficulties in horizontal scroll in Microsoft Office.

    Appreciate your help

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  2. Anonymous
    2017-01-25T10:47:49+00:00

    Awesome!

    This works for me.

    I'm using razer naga 2012 and Excel 2016.

    Thank you very much man!

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  3. Anonymous
    2017-02-02T12:00:23+00:00

    Dear Microsoft!

    I have a same problem in the Excel 2016 (64 bit) I can't scroll horizontally by my new Logitech G502 mouse on Windows 10 64 bit. The Word and the Power Point and Google Chrome browser are working.

    I used the last few year a Logitech G500. It was same problem :((

    I have an old (like 6-8 years) Logitech RX250 mouse - unfortunately it works very well.

    It looks Microsoft Excel bug. I am waiting for the bux fixing.

    Best Regards

    Laszlo Lantos

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  4. Anonymous
    2017-02-03T11:24:58+00:00

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  5. Anonymous
    2017-02-03T11:50:09+00:00

    There is nothing to repair - it's a Microsoft bug since after Office 2003

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