Horizontal scroll by mousewheel not working

Anonymous
2013-09-05T07:57:46+00:00

I have a Logitech M500 mouse. This mouse has a mechanical mousewheel (the "ticking" kind), which can also be clicked from the sides to horizontally scroll. The great thing as that this works almost everywhere... In my browser, in Notepad++, basically almost everywhere as far as the programs go that I use. Except for Excel 2013.

Possibly related, it also doesn't work in regular ol' Explorer file browser windows. Not a bother, because I use Total Commander. But the horizontal scroll thing does work in Internet Explorer 10, which seems odd to me (same company behind Explorer and Internet Explorer, after all).

When I got the mouse, I did not install any drivers myself. I just connected the mouse and let Windows looks for and install proper drivers completely automatically. And since it works perfectly in the browser and my code editor, I figured the horizontal scroll function was working properly.

Is there perhaps some kind of thing that I need to do to make Excel recognize a horizontal scoll from the scrollwheel, or have I perhaps stumbled upon a bug?

btw, this is my mouse:

http://www.logitech.com/en-us/product/corded-mouse-m500

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

86 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2017-02-28T08:37:17+00:00

    Just hit this bug, too. Got some additional weirdness in that the problem occurs only in Excel and only using the horizontal scroll "clicker" of the mouse:

    • Horizontal mouse scrolling in any other application (including other office applications) works.
    • Horizontal scrolling in Excel via the touch pad (two-finger scrolling) and via (I'm on a think pad) the track point (holding down the middle track point button) works.
    • ****, MS?! (and thanks for censoring this -.-)

    I'm on windows 10 / office 2016 btw.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-02-22T12:38:20+00:00

    Dear Microsoft!

    I can't understand you answer.

    How I can sent to you the report? I don't have email address.

    Best regards

    Laszlo Lantos

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-02-09T22:00:53+00:00

    To resolve your concern, we would like to know if you're trying to send the Excel report through email.

    Regards.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-02-07T08:16:21+00:00

    Dear Microsoft!

    I installed the OFFcat. How can I send, attach the excel report?

    Best regards 

    Laszlo Lantos

    Was this answer helpful?

    0 comments
  5. Anonymous
    2017-02-07T02:36:16+00:00

    Hi Laszlo,

    To resolve your concern, see this link: Office Configuration Analyzer Tool (OffCAT) information.

    Let us know how it goes.

    Was this answer helpful?

    0 comments