Horizontal scroll by mousewheel not working

Anonymous
2013-09-05T07:57:46+00:00

I have a Logitech M500 mouse. This mouse has a mechanical mousewheel (the "ticking" kind), which can also be clicked from the sides to horizontally scroll. The great thing as that this works almost everywhere... In my browser, in Notepad++, basically almost everywhere as far as the programs go that I use. Except for Excel 2013.

Possibly related, it also doesn't work in regular ol' Explorer file browser windows. Not a bother, because I use Total Commander. But the horizontal scroll thing does work in Internet Explorer 10, which seems odd to me (same company behind Explorer and Internet Explorer, after all).

When I got the mouse, I did not install any drivers myself. I just connected the mouse and let Windows looks for and install proper drivers completely automatically. And since it works perfectly in the browser and my code editor, I figured the horizontal scroll function was working properly.

Is there perhaps some kind of thing that I need to do to make Excel recognize a horizontal scoll from the scrollwheel, or have I perhaps stumbled upon a bug?

btw, this is my mouse:

http://www.logitech.com/en-us/product/corded-mouse-m500

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2017-11-09T20:12:35+00:00

    Horizontal scrolling on my Sculpt Comfort Mouse is not working after updating the Mouse and Keyboard Center and/or the latest Windows 10 update.  I primarily use it for Excel.  I don't even see the option to enable horizontal scrolling in the mouse settings in Control Panel or in the Mouse and Keyboard Center.

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  2. Anonymous
    2017-11-02T11:54:12+00:00

    It doesen't work only in Edge for me , works on everything else. I use google excel and I need to use the horizontal scroll because there are losts of columns. This worked perfectly on Chrome , but does not work on either on my windows 10 devices (laptops and PC). 

    Is there are fix for this?

    Thanks

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  3. Anonymous
    2017-08-10T15:02:47+00:00

    Hello,

    Ran in same issue than everyone: horizontal scrolling of my MX Master not working under OneNote 2013, Excel with fully updated Windows 10 Enterprise.

    I downloaded and installed http://support.logitech.com/en\_us/software/options , and without changing any options, without restarting Excel nor OneNote 2013, horizontal scrolling works.

    Thanks Logitech for fixing Microsoft issues :)

    Thanks Niclas_6692 for sharing the solution.

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  4. Anonymous
    2017-06-10T19:08:59+00:00

    Works fine in LibreOffice Calc, too 😎

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  5. Anonymous
    2017-05-28T05:30:00+00:00

    This is not a solution. If you want a solution, please see my post at the bottom of page 7.

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