Horizontal scroll by mousewheel not working

Anonymous
2013-09-05T07:57:46+00:00

I have a Logitech M500 mouse. This mouse has a mechanical mousewheel (the "ticking" kind), which can also be clicked from the sides to horizontally scroll. The great thing as that this works almost everywhere... In my browser, in Notepad++, basically almost everywhere as far as the programs go that I use. Except for Excel 2013.

Possibly related, it also doesn't work in regular ol' Explorer file browser windows. Not a bother, because I use Total Commander. But the horizontal scroll thing does work in Internet Explorer 10, which seems odd to me (same company behind Explorer and Internet Explorer, after all).

When I got the mouse, I did not install any drivers myself. I just connected the mouse and let Windows looks for and install proper drivers completely automatically. And since it works perfectly in the browser and my code editor, I figured the horizontal scroll function was working properly.

Is there perhaps some kind of thing that I need to do to make Excel recognize a horizontal scoll from the scrollwheel, or have I perhaps stumbled upon a bug?

btw, this is my mouse:

http://www.logitech.com/en-us/product/corded-mouse-m500

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2013-09-06T02:58:21+00:00

    Hi,

    Since the drivers were automatically installed by Windows, it may not be the exact driver for the device.

    Is there a disc for the driver provided along with the device, If so you may update the driver and then check if this issue occurs.

    You may have to contact your computer manufacturer to update the drivers.

    As you say that this issue occurs with Excel application and Windows Explorer, are you able to use the horizontal scroll on other Office applications like Word, PowerPoint?

    Let us know the results and details for further assistance.

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