Horizontal scroll by mousewheel not working

Anonymous
2013-09-05T07:57:46+00:00

I have a Logitech M500 mouse. This mouse has a mechanical mousewheel (the "ticking" kind), which can also be clicked from the sides to horizontally scroll. The great thing as that this works almost everywhere... In my browser, in Notepad++, basically almost everywhere as far as the programs go that I use. Except for Excel 2013.

Possibly related, it also doesn't work in regular ol' Explorer file browser windows. Not a bother, because I use Total Commander. But the horizontal scroll thing does work in Internet Explorer 10, which seems odd to me (same company behind Explorer and Internet Explorer, after all).

When I got the mouse, I did not install any drivers myself. I just connected the mouse and let Windows looks for and install proper drivers completely automatically. And since it works perfectly in the browser and my code editor, I figured the horizontal scroll function was working properly.

Is there perhaps some kind of thing that I need to do to make Excel recognize a horizontal scoll from the scrollwheel, or have I perhaps stumbled upon a bug?

btw, this is my mouse:

http://www.logitech.com/en-us/product/corded-mouse-m500

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

86 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2018-01-17T21:28:29+00:00

    Go to Personalize - Change mouse pointers - SetPoint Settings - Advanced Settings - Uncheck Enable application specific button settings. - Apply. That worked for me.

    I believe I mentioned that before - The older SetPoint will work with older mice.

    I have both SetPoint 6.67 and GamingSoftware 8.58 installed on my Svr 2008. SetPoint does not recognize the G700 mouse, and GamingSoftware does not allow HZ.

    If I plug-in the G7 or v200+ or v300+ mouse or LX5, the SetPoint becomes active, and allows me HZ with that particular mouse in both Excel 2003 and Excel 2010. The problem is that I need to replace buttons in my dying G7 mice every 3 months, and v2,300+ are to small for desktop use and do not have the resolution and option to change it on the fly that the G7 does.

    I did not need to change the settings or registry to allow HZ - either I set it earlier, or it's the default.

    The annoying part is that G700 is supposed to allow HZ according to the documentation and markings on the mouse.

    XP/Svr 2003 recognizes G700 as a basic mouse, but SetPoint does not see it. I believe it was made as a clunky mouse strictly or gaming under Win 8/10 (in which case it should have more buttons and options)

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-01-17T16:23:22+00:00

    Go to Personalize - Change mouse pointers - SetPoint Settings - Advanced Settings - Uncheck Enable application specific button settings. - Apply. That worked for me.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-12-30T21:14:25+00:00

    Thank you,

    I primarily work on with MSO 2003 on Server 2003R2 and Svr2008, but I do have MSO 2010 installed on all systems as well.

    My mice are Logitech G7 and LX5 on Svr2003, G700 on Svr 2008, v200 on laptops with Win 8,1 and XPSP3.

    For G700 on Svr 2008 "Gaming software" overrides "Setpoint" even though both are installed.

    M325 is strictly a notepad mouse, but I'll try it with Svr2008.

    I need a fully functional, full size mouse (G7, G700) on a major system, on a major computer - i74930K @ 4.3 GHz, 64Gb, etc.

    I do not play games. I write major programs in assembler, C and VBA.

    Win8 and 10 are toys.

    Svr 2008 is slower than 2003, but allows me to run programs which I cannot install (due to bad installers) on 2003. On the other hand I lose some of the older programs to which I'm used - OE, some Adobe, Windows Explorer etc. The interface also sucks.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-12-30T20:38:39+00:00

    SetPoint work only with older MS systems with older mice.

    For Logitech G7 under Server 2008 or Windows 8 it does not, even though the mouse has that capability. You have to use Gaming Software which DOES NOT provide HS.

    In fact, even the older mice -G7, v200 etc cannot do HZ under win 7, Svr 2008, Win 8 etc.

    I primarily need it for Excel and Explorer.

    i guess I should have been more explicit; win7, MSO 2010, M325 is my config and so it works great for me.  I would skip win8 and go to win10 if I make a move.  Most probably a mac tho.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2017-12-30T18:32:29+00:00

    SetPoint work only with older MS systems with older mice.

    For Logitech G7 under Server 2008 or Windows 8 it does not, even though the mouse has that capability. You have to use Gaming Software which DOES NOT provide HS.

    In fact, even the older mice -G7, v200 etc cannot do HZ under win 7, Svr 2008, Win 8 etc.

    I primarily need it for Excel and Explorer.

    Was this answer helpful?

    0 comments