Horizontal scroll by mousewheel not working

Anonymous
2013-09-05T07:57:46+00:00

I have a Logitech M500 mouse. This mouse has a mechanical mousewheel (the "ticking" kind), which can also be clicked from the sides to horizontally scroll. The great thing as that this works almost everywhere... In my browser, in Notepad++, basically almost everywhere as far as the programs go that I use. Except for Excel 2013.

Possibly related, it also doesn't work in regular ol' Explorer file browser windows. Not a bother, because I use Total Commander. But the horizontal scroll thing does work in Internet Explorer 10, which seems odd to me (same company behind Explorer and Internet Explorer, after all).

When I got the mouse, I did not install any drivers myself. I just connected the mouse and let Windows looks for and install proper drivers completely automatically. And since it works perfectly in the browser and my code editor, I figured the horizontal scroll function was working properly.

Is there perhaps some kind of thing that I need to do to make Excel recognize a horizontal scoll from the scrollwheel, or have I perhaps stumbled upon a bug?

btw, this is my mouse:

http://www.logitech.com/en-us/product/corded-mouse-m500

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2016-01-10T04:48:03+00:00

    Same exact problem here since 2013 release of horizontal scroll working all over the place except Excel. Running Office 2013/16 64bit. I use microsoft keyboard and mouse, on windows 7/8/10 64bit. Why oh why wont Microsoft mouse send properly to MICROSOFT Excel in MICROSOFT OS? This problem has persisted across many many different configurations, 100% not a driver issue or one of them would have worked once. The only constant factor I can think of is I install office 64bit, and windows 64bit.

    I feel this problem is also related to another issue that has driven me nuts since this upgrade to 2013 4 years ago. None of my audio shortcut keys will work when an office window is active. This is true across 5+ different computers i setup, win 7/8/10, using different mice and keyboards all Microsoft or Logitech.

    The right click on ready and scroll lock uncheck did not work, PLEASE address this, you have had 4 years for my silence in respect that Microsoft surely would do an update any day now to fix this and I will be patient. HOW MANY MILLIONS OF OTHERS IGNORE THIS? You are losing our faith.

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  2. Anonymous
    2015-12-30T23:56:46+00:00

    In "Devices & Printers" the mouse shows up with the correct name and even picture. This leads me to believe the correct drivers are in fact installed.

    The horizontal scroll by mousewheel does in fact work perfectly fine in Word, which further leads me to believe that this problem is in Excel, not in the driver.

    I tried a few others as well:

    Word: works

    Excel: doesn't work

    PowerPoint: doesn't work

    Outlook: works

    Visio: works

    Visual Studio 2012: works (not in all panes, tho)

    Explorer: doesn't work

    Internet Explorer: works

    Firefox: works

    Photoshop CS5: doesn't work

    Command prompt: works (genuinely surprised :P)

    Notepad: works

    Paint: doesn't work

    The fact that it works in so many applications and doesn't work in some other, indicates that it is something that has to be implemented by a developer of that application, and it isn't something that "magically" works like vertical scrolling usually does.

    For now, as far as Office 2013 is concerned, this problem exists only in Excel and PowerPoint (although getting PowerPoint to show a horizontal scrollbar is a challenge in itself). If this problem can be fixed in the Explorer as well, that would be awesome.

    If you are running your mouse with Setpoint the problem is visible. I have also run tests and side scrolling with my Performance MX seems to work when Setpoint is NOT on. However, as soon as the application is turned on, which I prefer due to customizations with the mouse, side scrolling fails to work within certain applications such as the Edge browser. I'm not sure if this is a Logitech issue with Setpoint or a Microsoft issue.

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  3. Anonymous
    2015-03-17T21:42:55+00:00

    I have the exact same problem, same programs and everything, except i use the microsoft touch mouse

    so its not your mouse, its a global issue

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  4. Anonymous
    2015-03-05T01:32:35+00:00

    Same story here.  Horizontal scroll works in some apps, including browsers.  But it does not work in OneNote 2010.

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  5. Anonymous
    2015-01-28T11:03:53+00:00

    So long as Office 2013 is the latest version, bugs in it should be fixed. Period.

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