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Lately, I've been attempting to open Word documents from my OneDrive account and as it attempts to open the document, Word (2013) itself crashes.
If I download the file from OneDrive and attempt to open it locally, things work just fine.
The machine I'm having issues with is my work computer which is running Windows 7 Pro x64 all the latest updates.
I have been bouncing back and forth between my home computer with this document, which is a Windows 8.1 x64 Update 1. Also running Office 2013. I have not attempted to open the document again from my home computer since this has started happening, however I will attempt this evening to see if I am also getting the problem there.
A family of Microsoft word processing software products for creating web, email, and print documents.
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this is what helped me fix it today:
https://community.office365.com/en-us/f/154/t/274846
clear the officefilecache directory and the issue is fixed.
I'm using win10 with o16
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I am getting this same exact problem. When opening my document from the OneDrive directory, it seems to hang on attempting to open the underlying template, and then crashes. If I move that file to outside of the OneDrive directory, I can open it.
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This seems to be the sollution for me!
It even works on shared OneDrive folders and files.
I'm using Windows 10 and Office 365 (version 2016)
Hello!
This setting is on the Onedrive program, not Office.
I know, but after updating to win 10 Office 2010, Onedrive dit ot have it option any more.
Now, actualli today, it seems it's back. May be an update?
I can also confirm that this works on Windows 10 Pro with office 365 (Office 2016).
Thanks for the fix!!
Hello!
This setting is on the Onedrive program, not Office.