Word 2013 is crashing when attempting to open OneDrive files

Anonymous
2014-04-29T14:27:57+00:00

Lately, I've been attempting to open Word documents from my OneDrive account and as it attempts to open the document, Word (2013) itself crashes.

If I download the file from OneDrive and attempt to open it locally, things work just fine.

The machine I'm having issues with is my work computer which is running Windows 7 Pro x64 all the latest updates.

I have been bouncing back and forth between my home computer with this document, which is a Windows 8.1 x64 Update 1. Also running Office 2013. I have not attempted to open the document again from my home computer since this has started happening, however I will attempt this evening to see if I am also getting the problem there.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2014-05-07T22:14:41+00:00

    Thanks for clarifying.  I'm in Windows 7 so the problem/resolution could be different.  There's no residual stuff left after the change from SkyDrive to OneDrive.   I guess Microdoft will eventually get around to fixing this.

    Cheers

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  2. Anonymous
    2014-05-07T06:55:45+00:00

    Hi.  When you say that you removed onedrive from your control panel, did you uninstall it?   Wouldn't this mean that it doesn't work anyway or am I missing something :-) 

    Please consider that I am working in Windows 8.1. I have an App called OneDrive and I found in my control panel a program called SkyDrive. This is what I removed (disinstalled). My App is still running and working

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  3. Anonymous
    2014-05-06T22:15:30+00:00

    Hi.  When you say that you removed onedrive from your control panel, did you uninstall it?   Wouldn't this mean that it doesn't work anyway or am I missing something :-)

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  4. Anonymous
    2014-05-06T09:28:53+00:00

    I removed the skydrive program form the control panel and now.... it seems everything works fine

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  5. Anonymous
    2014-05-06T09:04:06+00:00

    I get this too

    windows 8.1 - Word 2013

    To open my files, I have to copy then in different folder. From one drive folder it absolutely impossible. Word crashes everytime. It also impossible to have the preview of the file in Windows

    Everything works fine in my cellphone app

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