My saved documents are no longer the W icons but orange icons that I can't open. Please help.

If i tell excel to open with the Microsoft client virtualization handler the icon turns a weird gray color and will not open.

If I tell it to open with the Microsoft application virtualization  DDE launcher the excel icon returns to normal, when I double click the icon I get an error that says " there was a problem sending the command to this program" if I double click it again anyway it opens the excel file.

Others have stated that all they did was tell it to open with the microsoft client virtualization handler, but thats not working for me. I'm using windows 7

Microsoft client virtualization handler does however make the word program work normally.

Will microsoft release a patch to fix this problem they have caused??????? I'm seriously annoyed that they allowed this patch to go out with out consideration as to how it would effect computers running office starter. Was I just supposed to buy office 2010 to solve the problem microsoft really?????????

Good evening,

I have successfully utilized browsing to change which program opens the office word files. But it did not work for the Excel files. So I tried to use the shortcut method for the  Excel files, This did not work either.****??

Nothing happens when I try to open my excel file with either the shortcut method, and or if I browse to where the starter file is in the directory "C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVH.EXE" "Microsoft Excel Starter 2010 9014006604090000"

Is there is an actual Microsoft fix for this?

I would hate to remove the Office 2010, as I have seen others have had problems with this.

But I have already changed the office excel starter to open with this Microsoft client virtualization handler.

**Any other suggestions for excel files.**Now that I have changed it to open with Microsoft Virtuization handler, I fear that uninstalling Office 2010 or the other fixes will not allow me to open excel files at all.

Thanks for any help on this.

Yes you can open with > but you get either MS Office or other and MS CVH not available.

Thank you! I had just tried to open my husbands VAT files and they had turned to orange icons, decided to do a search here before panicing too much and thanks to your post, back to normal. Thank you.

I've never uninstalled a program before.  When I attempt this a pop up screen asks me "Do you want to allow Microsoft Office to update software on this computer" . Should I answer yes or no.  Thanks!

Bev, really, you should post this as a new question. That way you can fully describe your system, what you are doing, why you are doing it and what you are seeing.

With a new question, more people are likely to look at it than when a new issue is 'tacked on" to an existing question (with a long history behind it).

It is best to give the full and exact error message text so we can search for it.

That is a strange question to be asked while uninstalling a program. What program are you uninstalling?

Since this issue is so unusual, you may want to use the Problem Step Recorder to capture what you are doing so we can see exactly what is going on.

Win7 & Win8 Problem Steps Recorder - PSR

**http://windows.microsoft.com/en-CA/windows7/How-do-I-use-Problem-Steps-Recorder**

**http://www.maximumpc.com/article/how-tos/how\_use\_windows\_7\_problem\_steps\_recorder\_make\_easy\_pc\_guides******

**http://msdn.microsoft.com/en-us/library/dd371782%28v=vs.85%29.aspx**

**http://www.7tutorials.com/easy-troubleshooting-and-problem-solving-problem-steps-recorder******

https://www.youtube.com/watch?v=z6EgLm3-XcQ

**http://blogs.msdn.com/b/patricka/archive/2010/01/04/using-the-secret-windows-7-problem-step-recorder-to-create-step-by-step-screenshot-documents.aspx******

Please use the Problem Steps Recorder to capture what you are doing so we have more details to work with. Either copy and paste the recorded steps into the forum or upload the zip file to Skydrive and give us a link to the zip file

Users and computer ‘geeks” often don’t speak the same language, interpreting things differently based on their experience. This short article has 3 examples of fundamental misunderstandings http://www.infoworld.com/t/it-jobs/say-what-three-unfortunate-users-in-need-of-tech-translator-212321  When you read it, if you are posting a question you will probably scratch your head at the answers, while computer people will be slapping their forehead and laughing out loud. Both reactions are reasonable reflections of the readers experience. Using PSR is one way to bridge that communication breakdown.

Solving problems unique to a machine can be an arduous task for both the end-user and the help desk. That’s why Win7 introduces the Problem Steps Recorder, a screen-capture tool that allows the end-user to record the problems they’re having step-by-step. If the problem is repeatable, the recorder will capture what you do in text form.

It’s as simple as hitting “record” then adding in comments as needed. A HTML-based file is converted to a .ZIP folder, which is easily passed on to the help desk.  The program is accessible from the Control Panel under “Record steps to reproduce a problem” or run psr.exe from Explorer.

Upload result to a file share site like skydrive and post the link back here so we can look at it too.