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Hello,
Word, Excel and Powerpoint 2013 offer the new "Start Page" when launching the program. When clicking on a supplied template to open it, the process fails and gives the error message - "Something went wrong while downloading your template". We had the same issue with online templates in Office 2010. Has anyone had this same issue and is there a fix for it? We use Sophos Endpoint Security for anti-virus. Thanks.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
If you try downloading the template manually from http://office.microsoft.com/en-us/templates/?CTT=97, does that work?
Hi Stefan,
Yes, I can download templates from the address that you posted.
We have resolved the issue now, thanks for your help.
Uninstall Visio Viewer 2013. Worked for me
BAM!! This did it and I didn't even have to restart the computer again! Thank you. Stinkin' little Viewer was my issue.
There is no template for envelopes.
Have you looked in the Calendar category?
https://templates.office.com/en-us/Calendars
Note that you may have to download the template to a OneDrive account.