Dug:
This is the wrong place to ask for that sort of help. You will have to contact MS directly (phone or chat) to see if they are willing to try to help you with this problem.
If you are a large enough corporate customer, you would have a direct contact to MS. So, if there is anyone about you in corporate IT, talk to them to invoke this line of support.
You could also try raising the issue on the UserVoice forum. It was established long after this question was originated, so the issue may not have been raised there yet. MS technical staff actively monitors submissions to that forum. They don't watch here
as much.
UserVoice.com - How do I give feedback on Microsoft Office for Windows / Mac / iOS / Android
https://support.office.com/en-us/article/How-do-I-give-feedback-on-Microsoft-Office-2b102d44-b43f-4dd2-9ff4-23cf144cfb11
If you do submit a suggestion to UserVoice, please copy the link and post it back here in a reply so that other people can more easily find it and vote to support it and add their comments.
We’re working to make Word help more helpful
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_other-mso_win10/were-working-to-make-help-more-helpful/8f97889c-ad04-42be-955c-1982924449da?msgId=486d9f73-594f-4908-93ef-c09d99bea741&rtAction=1487125316842
<snip>
When you click a Help link in Word, we want to take you to helpful information. Sometimes we have a clear idea of what people are looking for, like how to
use the Format Painter. But sometimes we don’t yet have an article that meets your needs.
In those cases, please use this discussion to tell us what you’re looking for. What were you working on in Word, and what information did you expect in Help?
Not only is this discussion an opportunity for you to get an answer to your question, it’s also a way for us to learn how to improve Word Help. Thanks for helping!
</snip>
In other words, if you tried to use the built in help in Word and it didn’t (help that is) … , then post your complaint to the link above. If you have links to the solution to your question, please include them.
And since this question has been asked by MS developers, they will look into the question and hopefully provide a reply with “inside” information.
“UserVoice.com” - MS Suggestion box sites
The Office 2016 applications now have the File menu > Feedback command.
The 2 “smiley face” buttons just submit ideas, with no possibility of feedback.
The third “I Have a Suggestion” button. It connects you to the appropriate “UserVoice” subsite.
There you can make a suggestion. During the start of the process it does a keyword search looking for similar existing suggestions. You can pick an existing suggestion to vote for (and add a comment to or you can submit a new suggestion.
Copy the link to the suggestion and post it back in the Answers forum if you had a question started there.
A better place to submit this type of feedback the “UserVoice” forum. You can submit suggestions for “new feature requests”, “change existing feature requests” or actual “bug reports” to the forum either by “voting” and commenting on a similar existing suggestion
or by creating a new suggestion for others to vote and comment on.
When MS determines there is “enough” interest they will change the status of the post to indicate if they are going to work on it or ignore it.
What is “enough” interest is totally undefined. Some postings have been acted on with only a dozen or 2 votes and comments.
Others (like “bring back Picture Manager” continue to be ignored even though they have several hundred votes and comments.
It is also a good idea to provide cross posted links. Put a link back to this answers.com posting on UserVoice, and add a reply here with a link to your specific posting on UserVoice.
Pointing to “uservoicpe” is a wasted effort. That is just the high level identifier with no link to MS specific subsites!
- MS has SEVERAL dozen sub sites.
- MS does NOT have naming standards for those sub sites.
- MS does NOT have a home page to guide people to all of the sub sites.
<HINT HINT MS!>
This next link is a wiki with a collection of MS UserVoice.com sites I’ve encountered (I’m sure there are more):
http://answers.microsoft.com/en-us/windows/wiki/windows\_10-desktop/ms-suggestion-box-sites-at-uservoicecom/7397119c-6d48-49e6-8d94-7bd0a50d214f
Go to UserVoice, either through specific links I’ve provided below or create your own suggestions there. That is where MS is looking specifically for this type of user feedback to bring them back to reality from what-ever lala-land they are working in when
they make these “improvements”. Comments (and votes) like these in UserVoice helped to convince MS to roll back the “phat QAT” buttons in 2016 and to at least partially undo the 2016 changes to the way the Pen input works.
Please do copy the comments you’ve made here and paste them into comments in UserVoice. Also include a link to this question. If you do make a suggestion,
copy the link to the UserVoice suggestion and post it back on this question so other people with the same problem can vote for it and comment on it. (You’ll get faster action that way.) Please get all of your friends and co-workers who use
Office to vote for your issue!
This blog has a picture to show MS really is looking at UserVoice sites:
http://blog.indezine.com/2016/02/powerpoint-feedback-and-uservoice-does.html
https://www.change.org/p/satya-nadella-microsoft-what-computer-users-want-changed-in-windows-10
Here are links to some of my personal “favorite” specific suggestions:
Solve the Word 365/2016 Slow Typing Issue 218 votes Mar 2017
Since Word 2016 was published, it has very serious performance issues on devices with high resolution displays like the Surface Book and Surface Pro. As soon as a document is longer than about 1000 words, there is a terrible typing lag, i.e. text appears on
screen much slower than you type.
The typing lag is particularly bad in tables and when markup mode is used.
Restore pinned folders in Save options in all Office productshttps://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/12582018-restore-pinned-folders-in-save-options-in-all-offi
Bring Back 2010 type full page text boundary / borders https://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/9253599-bring-back-classic-text-boundaries
522 votes and 389 comments as of June 23 2017. Has been “under review” since 2015 09 17
More themes – black theme – 234 votes as of Feb 19 2017
128 votes https://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/10368345-bring-back-light-medium-gray-theme-colorsUnder Review Feb 2017Black has been released for 365 only. There is a registry hack one-time payment users can use to get it too.
056 votes https://word.uservoice.com/forums/271331-word-online/suggestions/16375699-more-themes
017 votes https://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/16099231-add-more-colour-themes-in-the-office-theme
015 votes https://word.uservoice.com/forums/304942-word-for-mac/suggestions/9360309-darker-user-interface-dark-or-gray-themes-si
007 votes https://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/9628239-make-a-public-api-for-application-window-color-th
006 votes https://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/14871372-black-background-white-text-for-writing-in-word
002 votes https://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/9538263-inverse-page-colour
002 votes https://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/13573101--white-words-against-black-background-function-fo
001 votes https://word.uservoice.com/forums/304942-word-for-mac/suggestions/15950899-with-black-text-on-white-text-selection-color-is
Cumulative list of "new features" by applicationhttps://office.uservoice.com/forums/285186-general/suggestions/20638822-cumulative-list-of-new-features-by-application****You need to create an alternate page/site that lists ALL of the new features that have been added by application to date with links to the intro page/blog for them and links to more in depth training for them. ie all of the new Excel
features listed on one page, all of the new Word features on another etc
Please, can we have the default tab stop signs back to the ruler!!! (Word teacher in trouble)https://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/9921564-please-can-we-have-the-default-tab-stop-signs-bac
Add a way to update all fields in a documenthttps://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/11685894-button-for-updating-all-fields-in-the-entire-documHThe
initial suggestion is to add a button, I added a comment to add an “Option” to auto update all field codes (on assumption that documents are no longer all printed, may files are “e-documents” only.
Office 2016 does not properly use Windows 10 Application title bar color selection https://office.uservoice.com/forums/285186-general/suggestions/15476307-office-2016-does-not-properly-use-windows-10-appic
Reinstatement of the option to Pin Folders at:https://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/12582018-restore-pinned-folders-in-save-options-in-all-offi
Recently Used List Sort order: Date vs Alpha as of Oct 14 2016
38 votes
https://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/10137741-recently-used-list-sort-order-date-vs-alpha
543 vote
https://excel.uservoice.com/forums/304921-excel-for-windows-desktop-application/suggestions/10261443-recent-files-pane-in-excel-2013-was-pretty-good-b
Excel Suggestion “Under review” Nov 25, 2015 (wow, fast action) – Excel Done in October 2016 YAY!
QAT buttons not showing custom imageshttps://office.uservoice.com/forums/285186-general/suggestions/12512571-qat-buttons-not-showing-custom-images
Bring back Picture Manger to the Office 2016 Bundlehttps://office.uservoice.com/forums/285186-general/suggestions/12498702-bring-picture-manager-back-to-office-bundle ****As of Oct 1 2016 there are 226 votes
115 Bring Picture Manager back to Office bundle
057 Unhappy about Microsoft
Office Picture Manager being removed from the Office Suite.
031 Totally stinks that Office
Picture Manager was removed! Why? So many of us are heavy photo users and used that as a key feature of Office
007 Please bring back Microsoft
Picture Manager for use on Windows 10 (Office 2016)!
006 bring back office picture manager
right away.
005 MS Picture Manager is missing
from Office 2013
002 Bring back MS Picture Manager!
It was just right - not too complex, but very useful!
001 Bring back MS Office Picture Manager
001 Please bring back the good
old picture manager. Known from Office 2003 up to Office 2010.
001 Make Picture Manager available
on Office 2013
Onedrive -
put somewhere to see how much space I’ve used and how much I have****https://onedrive.uservoice.com/forums/262982-onedrive/suggestions/7760340-put-somewhere-to-see-how-much-space-i-ve-used-and ****As of July 14, 2016, on only just the first 3 search result pages on “much” 75 Votes total
30 votes put somewhere to see how much space I’ve used and
how much I have
4 vote Show how much storage left and used
9 votes Show how much storage is left on the OneDrive app
1 votes to tell me how much space is left
1 votes Ensure how much space available is clearly shown
in realtime
6 votes it will be good to show how much space has been
used and how much space is still available
2 votes t should be available in the app how much free
memory has been used, and how much still available.
1 votes add a space bar! Not a space bar like the keyboard,
but one that says how much space you’ve used and how much you have left!
5 votes would be nice to see how much space I have available
on my onedrive.
1 votes show how much available space you have left and
percentage left available
2 votes Add a feature to tell the user how much space is
left on OneDrive
2 votes Add remaining space in hamburger menu, it’s much
easier to see it there.
1 votes SHOW ME HOW MUCH SPACE I HAVE LEFT ON MY APP
1 votes can you make it easier to see how much storage
space remains?
1 votes Have a pie chart telling you how much storage you
have used
1 votes I think a feature should be added to onedrive that
tells you how much space you’ve used out of how much u have. EX 50.47mb/100.00gb
1 votes Have an easy to find icon that shows the size capacity
of the account and how much has been used
1 votes I hope you will create an option to see how much
space you have available from the phone.
1 votes very simple just show how much storage is left
as new files are uploaded to the cloud
2 votes data useage, ie how much data have we used of cloud
allowance and a start page to show that with quick links
1 votes I think there needs to be a storage meter or something
to tell people how much of their storage limit the have used
1 votes The app needs a place that informs the user how
much total storage space is being used (a feature of Dropbox).
Petition to MS President to allow Windows Home users control Windows Updateshttps://www.change.org/p/satya-nadella-microsoft-what-computer-users-want-changed-in-windows-10
(The matching UserVoice site has been discontinued by MS)
Don’t want Office 2016 tied to Userid -https://office.uservoice.com/forums/285186-general/suggestions/10517283-allow-activation-without-the-need-of-a-ms-mail-acc
Actually there are multiple threads with same point. As of Feb 1 2016 there are 785 votes on this question in multiple suggestions
ALLOW Activation without the need of a MS mail account.
386 votes
Office 2016 OEM without LiveID account 138 votes
Office 2016 Activation and installation without an email account
172 votes
return to the same process for activating Office 2016 that was used for all previous versions
of Office. No “Live” accounts!
26 Votes
The Office 2016 Activation process is impossible for business’s that purchase Microsoft
licensing OEM. 70 votes
Activation without a live account. 7 votes
Need Office 2016 activation WITHOUT a Microsoft account!
6 votes
Allow Business Admin Portal to manage Office 1-time payment licenses toohttps://office.uservoice.com/forums/285186-general/suggestions/11448504-allow-business-admin-portal-to-manage-office-2016
Improve Highlightinghttps://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/9389778-improve-highlighting
Make the full spectrum of colors that are available in Shading also available in Highlighting. I often use Highlighting to mark important or unusual text streams and I would like to search for particular colors of Highlighting .
Visio 365 monthly specifically for Consumer licenses -https://office.uservoice.com/forums/285186-general/suggestions/10936428-visio365-monthly-for-consumer-365-users-and-oth
Recreate the single text margin around page like 2010 and earlier -http://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/9253599-bring-back-classic-text-boundaries- Marked as “under Review”, so there is some hope … <grin>
Restore Radial Menu to OneNote439 votes total Feb 20 2016 ****148 votes Include radial
menu in desktop onenote
20 votes Radial Menu -
183 votes Bring back the radial fly out menu in the W10 Store
version of OneNote -
42 votes Bring back Radial Menu and Camera insert
in Windows 10
16 votes- Bring back Radial Menu for Windows 10 App
25 votes- Keep the OneNote Windows 8 UI over the
Windows 10 Beta UI
plus a bunch more pen requests
OFFICE- Get Back Older OneNote App with Radial Menu and Document Scanning / OneNoteMX / OneNote MXhttps://www.youtube.com/watch?v=YP5Y0c7-Qvg
Note: Click on “Show More” in the YouTube description to see the OneDrive download link!
The “Setup.bat” file uses PowerShell to “sideload” OneNote MX.
Download and install desktop OneNote http://answers.microsoft.com/en-us/office/forum/office\_2016-onenote/does-anyone-have-a-link-to-enable-me-to-download/a96d5463-3f5c-44df-8f5b-fa5c10257e54 ****The download link: https://www.onenote.com/download
Ignore the misleading message “OneNote is already installed on Windows 10” and click the right link to the desktop version
Add mind mapping to OneNote -https://onenote.uservoice.com/forums/327186-onenote-for-windows-windows-phone/suggestions/6160979-mindmap-functionality?page=4&per_page=20
Custom installation from Office 365 (2016) / Return MSI installer option - ****https://office365.uservoice.com/forums/264636-general/suggestions/9939513-custom-installation-from-office-365-2016
Word 2016 Style Pane bug -mouse pointer wrong
https://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/11196345-word-2016-style-pane-corrupt-or-buggy-after-update
Add Power Pivot back to Access (and to Excel in all bundles)https://access.uservoice.com/forums/319956-access-desktop/suggestions/10284183-add-pivot-charts-back-to-access
Add BI/Power Pivot back to Excel in all bundles -https://excel.uservoice.com/forums/304921-excel-for-windows-desktop-application/suggestions/9018823-make-the-power-bi-family-Power
Pivot-Power Query
‘Worksheet’ Tabs to Wordhttps://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/10024812--worksheet-tabs-to-word
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