excel 2013 can't open old files

Anonymous
2013-03-04T04:59:35+00:00

I got windows office 2013 and installed it on my windows 7 laptop.  I have old office 2007 excel files that I can't open, and some that will only open when I go through the program and search for them. After loading some files I tried to save them in the new format. But even after that I can't open the file. I tried coping and pasting the info, again with no sucess. what can I do to fix this.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2014-09-17T02:22:24+00:00

    Go to Add/Remove Programs

    Select "Microsoft Office"

    Click on top menu:  "Change"

    Select the "Quick Repair" option.

    Let us know if it worked.

    Yes, I know it sounds too simple, but it worked for me.

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  2. Anonymous
    2014-05-11T18:58:32+00:00

    So, I've found a simple answer to this in another thread that solved it. (Office 2013, Win7 Ultimate N x64)

    Go into Control Panel > Office install > Change > Quick Repair

    Sourced from: http://social.technet.microsoft.com/Forums/lync/en-US/a31c918b-cb7c-4008-b339-4f0fa6118ea9/excel-2013-will-not-open-file-using-double-click

    Hope that helps someone else.

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  3. Anonymous
    2014-05-01T11:26:02+00:00

    To solve this issue you need to open office 2013 en go to the following

    File > Options > Trust Center > Trust Center Settings > Protected View

    Then disable all option.. click OK..

    exit office and open the file you want to open

    Brgds

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  4. Anonymous
    2014-04-29T08:59:16+00:00

    I went to the windows control panel and did a repair for my Office 365 (quick repair and then online repair). Post that I started getting the following message while launching excel "there was a problem sending the command to the program".

    I then ran a wizard driven utility provided by Microsoft that solved my problem. Link is http://support.microsoft.com/KB/211494

    Now double clicking an excel file opens as expected.

    That's the same as this step :)

    1. In Excel > File > Options > Advanced > 'Ignore other applications that use Dynamic Data Exchange (DDE)' is NOT ticked (by default).

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  5. Anonymous
    2014-04-29T08:27:10+00:00

    I went to the windows control panel and did a repair for my Office 365 (quick repair and then online repair). Post that I started getting the following message while launching excel "there was a problem sending the command to the program".

    I then ran a wizard driven utility provided by Microsoft that solved my problem. Link is http://support.microsoft.com/KB/211494

    Now double clicking an excel file opens as expected.

    Was this answer helpful?

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