excel 2013 can't open old files

Anonymous
2013-03-04T04:59:35+00:00

I got windows office 2013 and installed it on my windows 7 laptop.  I have old office 2007 excel files that I can't open, and some that will only open when I go through the program and search for them. After loading some files I tried to save them in the new format. But even after that I can't open the file. I tried coping and pasting the info, again with no sucess. what can I do to fix this.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2014-04-10T16:41:09+00:00

    Hi Rob,

    You sound like you are having the exact same problem as I had except I was using Office 2008. Although all the advice says you should be able to run both versions on your PC/Laptop, I eventually ended up uninstalling my Office 2008 and reinstalling/downloading Office 2013. Since then it's all worked fine. The only other problem I had was with Outlook 2013 which I managed to sort out, the application had defaulted to 'compatibility mode' when it didn't need to be. Once I switched it it was fine. It could be something as simple as the compatibility mode issue with yours too. I hope you sort it soon I know how frustrating and time-consuming these issues can be!

    Shelley

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  2. Anonymous
    2014-04-10T16:28:44+00:00

    same issue-- just installed office 2013 (32 bit version recommended by Microsoft of course on their website) on a WINDOWS 7 64 bit machine. NONE of my 2010 Excel .xls or .xlsx file types will open! When check properties of the excel file it shows "opens with Excel (desktop) and shows the new bold E icon which is correct. All looks good but file will not open. All file type associations are also listed correctly. No "edit" to open will open the file. One strange thing is that when i open the 2013 program and look under Recent file --it lists some files i used previously to installing 2013 and then i click on one to open and it opened!  But it will not open any Excel files from any of my directories.  All my files are good and will open with 2010 Office. Publisher, Word and PowerPoint files all work fine and open with 2013---just not Excel. ---Only Excel files will not open---why??

    PLEASE HELP!! 

     thanks, rob

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  3. Anonymous
    2014-04-08T15:56:24+00:00

    When I clicked on an older file (xls)  Excel opened but the file was not displayed.  However when I opened Excel and then opened file from Excel the files displayed properly.   Very strange.

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  4. Anonymous
    2014-03-31T03:22:05+00:00

    Your recommendation couldnt work for MS Office 365 cause it didnt have the repair function. (at least on Win 7 didnt have the repair function). However, uninstall and reinstall makes everything works as expected.

    Thanks for assist.

    Bye Kok Leong

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  5. Anonymous
    2014-03-31T03:19:47+00:00

    Cant work.

    However, after reinstall MS Office 365, everything just work as expected.

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