arrows on vertical scroll bar in word 2013 are not working consistently

@Rohn007: You're kidding, right?  The vertical scroll bar allows you to move the text slightly up or down without your having to reorient yourself.  You can follow the motion of the text as it scrolls smoothly.  The <PAGE UP> <PAGE DOWN> buttons make bigger changes than that, and the changes are not smooth.

This is a basic word processing function.  Seriously, Word has hundreds of bells and whistles, and Microsoft is no longer going to let us scroll the text up and down?

Mark

This is simply a bug.  Page up and page down have their use, and the scroll bar arrows have their use. In Word 2013 plus Windows 8 the scroll bars do not work properly.  Period.  The bug is probably related to the disappearing scroll bar function that was driven by the Windows 8 objective to provide a uniform experience across phones, pads and PCs.  The problem with that philosophy is that PCs should have a whole lot more functionality than a phone or a pad.  Every Microsoft OS from DOS to Windows 7 used the increased power and memory available in the hardware to improve the look and feel of the user interface and provide a better user experience.  Windows 8 is the first OS to try to take the PC experience in the wrong direction.  They have succeeded all too well.  I am sticking with Windows 7 and hoping that Microsoft will wake up and make Windows 9 a better operating system than Windows 7 instead of having a Windows 9 that is suitable for the 4 inch screen on a cell phone.  I am sticking with Office 2010 in hopes that Office 2015 will have scroll bars that work.

This is simply a bug.  Page up and page down have their use, and the scroll bar arrows have their use. In Word 2013 plus Windows 8 the scroll bars do not work properly.  Period. 

I agree that it is a bug.  But as some of the posts above, including mine, state, it also occurs in Windows 7.

Mark

It does not occur with Word 2010 on Windows 7.  I haven't tried Word 2010 on Windows 8 because I found both Office 2013 and Windows 8 to be no better than what I was already using.  Does Windows 8 offer any advantages over Windows 7?  I could not find one.  Does Office 2013 offer any advantages over Office 2010?  I did not see any advantages.  I really wanted to use Windows 8 and Office 2013, I used them for over one month, and I probably would have stuck with it, but the scroll bar bug put me over the top.  I use a touchpad so there is no natural "mouse" movement, and every time I clicked the down arrow nothing happened unless I moved my hand over to the touchpad and tickled the cursor.  What a relief to be back on Windows 7 with Office 2010.

Yes it is a PITA affecting a fundamental function. Yes, I too see it is a bug. And I wouldn't be surprised if MS will try to play the "it's not a bug, it is a feature" whitewash.  So you either work around it, get used to it, or "upgrade" back to 2010.

No, I am not kidding. I am not apologizing for MS (Win8 / Office 2013 are low on my "make me happy list"). I was just trying to provide you with options. Another one that may be more to your taste is use the mouse scroll wheel. That is actually how I do most of my scrolling, rather than the vertical scroll bar.

William: you wonder what benefits Office 2013 and Widows 8 provide? A very fundamental one. They both provide MS with billions in new $$$ MONEY $$$. 

I had not considered this bug in the context of dumbing down PCs to be phat smart phones via Win 8. I think it is a reasonable observation of an unintended effect they are hoping they can slip through without "too many" people complaining about too vocally.