arrows on vertical scroll bar in word 2013 are not working consistently

Anonymous
2013-03-17T17:45:24+00:00

Please help.  When using word 2013, the arrows on the vertical scroll bar on right of page are not working well.  They work a couple of times then seize up.  I use them when slowly reading through or altering a document and hate that they are not functioning properly!!  Can anyone please help?

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2013-08-20T19:27:19+00:00

    It's happening to me too and I have Windows 7.

    Mark

    You are absolutely correct. I reinstalled my PC with Windows 7 (couldn't stand Windows 8) and the problem happens also with Windows 7, so that seems to point to a bug in Office, nothing to do with the operating system. Strange a bug so simple to reproduce passed through testing.

    Regards.

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  2. Anonymous
    2013-08-01T00:58:06+00:00

    It's happening to me too and I have Windows 7.

    Mark

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  3. Anonymous
    2013-05-15T21:50:25+00:00

    MS does monitor the forum, so MS has probably noticed it.

    The hardest part is getting someone there to agree it is a bug worth fixing.

    We can do nothing about that. Your best hope is if a LOT of people complain about it. Even then chances are slim. Look at how many people are complaining about Metro and the "Win 8 start screen" and the bland 2013 color schemes.

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  4. Anonymous
    2013-05-15T21:28:35+00:00

    Confirmed, I was able to recreate it given your description.  The hardest part was not accidentally moving the mouse <grin>

    That's great! :) now, we only should wait for Microsoft to:

    1. Notice this thread exists

    2. Do the testing

    3. Understand that it is in fact a bug (hardest part, possibly)

    4. Fix it

    5. Test the fix

    6. Distribute the fix.

    Actually it seems simpler to just use an older version of Office ;)

    Regards.

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  5. Anonymous
    2013-05-15T20:59:37+00:00

    Confirmed, I was able to recreate it given your description.  The hardest part was not accidentally moving the mouse <grin>

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