MS Word 2007 crashing and .wbk files appearing on desktop - repairs

Anonymous
2013-02-08T16:44:17+00:00

Dear Community,

I am currently using MS Word and it keeps on crashing.

I have noticed that in every instance when the MS Word 2007 restarts - the ribbon down the side will show four or five instances of one document.

I usually do not know which one to choose - one will have repairs - of which when I try and see the location of the repairs - I can not locate them.

The ribbon on the top of the screen advises me that I have Macro's - I understand this as I save most documents as Macro enabled as some of my documents have pictures etc in them.

I have ended up with a lot of documents with parts missing.

I also have MS Word creating Back up's - this is confusing me and I have more icons on my desktop. When word crashes - most of my information has disappeared.

I  have attached a link so you can see what it looks like -

https://skydrive.live.com/redir?resid=7A797BF1CB645296!347

I am only new to MS Word 2007 - so I do not want to loose any data - yet I also want MS Word 2007 to work and not crash when mainly working on large documents.

Thank you Community

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2013-02-12T17:22:46+00:00

    I had the system crash again.

    It is creating backups to the desktop and created the Normal Template again.

    I had to go to the task manager and end the process of three instances of WINWORD.EXE.

    Then it would let me change the template.

    I thought I would include what I am seeing.

    Thanks again.

    https://skydrive.live.com/redir?resid=7A797BF1CB645296!385

    Hope I am not stuffing it up.

    Melissa

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  2. Anonymous
    2013-02-12T16:19:22+00:00

    so no sub folder - just as you put Office12.

    Thank and thank you about the printer information.

    I am sorry for taking so much of your time.

    The more information that I give, the clearer picture you will receive.

    I delete all the files for ~Building Blocks correct. There should already be another copy in the location that you mentioned and then Word should run fine?

    I have accepted the option to change the template when I closed Word last.

    When I paste some items it asks me if it can change it to Normal - I say no as some items are photos.

    Thank you again.

    I am sorry that I am not computer literate

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  3. Anonymous
    2013-02-12T16:02:03+00:00

    Set your Brother Printer driver as the default rather than One Note.

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  4. Anonymous
    2013-02-12T16:00:38+00:00

    You are linking to the folder and not the file. You are setting the folder for Tools to the same folder that contains Winword.exe

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  5. Anonymous
    2013-02-12T15:54:10+00:00

    I am also wondering about the printer option - so I have attached that my printer settings is going to OneNote 2010.

    I do have another printer - I looked at an article but the way that it is written is perhaps not for Windows 7 and checking if the settings are correct.

    https://skydrive.live.com/redir?resid=7A797BF1CB645296!381

    Again I do apologise for my constant enquiries

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