MS Word 2007 crashing and .wbk files appearing on desktop - repairs

Anonymous
2013-02-08T16:44:17+00:00

Dear Community,

I am currently using MS Word and it keeps on crashing.

I have noticed that in every instance when the MS Word 2007 restarts - the ribbon down the side will show four or five instances of one document.

I usually do not know which one to choose - one will have repairs - of which when I try and see the location of the repairs - I can not locate them.

The ribbon on the top of the screen advises me that I have Macro's - I understand this as I save most documents as Macro enabled as some of my documents have pictures etc in them.

I have ended up with a lot of documents with parts missing.

I also have MS Word creating Back up's - this is confusing me and I have more icons on my desktop. When word crashes - most of my information has disappeared.

I  have attached a link so you can see what it looks like -

https://skydrive.live.com/redir?resid=7A797BF1CB645296!347

I am only new to MS Word 2007 - so I do not want to loose any data - yet I also want MS Word 2007 to work and not crash when mainly working on large documents.

Thank you Community

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2013-09-04T16:18:05+00:00

    Dear Graham,

    I know  that it has been quite a while.

    A long time. All has been running well. I suppose being ill has it's good points.

    I also have the chance of looking for crashed documents y unhiding the folders and files and going into Users/ Melissa&Grant/AppData/Roaming/Microsoft/Word and now I have two instances of word happening. This did not assist as just recently I left documents open again whilst Windows did an Update - I have altered the settings to the correct ones.

    Could you please advise - what you would have the Tools Options go to and how to change the options for a printer - After the crash/update the settings have gone back to OneNote again.

    Thank you

    https://skydrive.live.com/redir?resid=7A797BF1CB645296!434

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  2. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2013-02-20T03:15:49+00:00

    They are all at http://www.gmayor.com

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