Excel 2013 starts up with blank screen when opened from explorer

Anonymous
2013-02-27T17:34:15+00:00

When I double click any Excel file in windows explorer, Excel starts up maximized and I can see the ribbon but the whole grid area where my data should be is blank, no gridlines or row/column headers.   If I "restore down" the Excel window then everything appears as normal.

I sometimes get subsequent Excel crashes.

I also get an Excel crash by clicking on an Excel file in windows explorer, as if to preview it.  The Excel file preview function is not working since I installed Office 2013 Professional.

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

90 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2014-10-22T14:32:55+00:00

    Thanks ! its Worked

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-10-14T16:21:20+00:00

    For a complete list of reported solutions to this issue, refer to http://support2.microsoft.com/kb/2994633.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-09-26T17:21:17+00:00

    Similar problem, just went to Programs and Features, clicked on Microsoft Office 365 ProPlus en-us, then Change. Quick repair did the trick.

    btw, the replay screen is ugly as f*****first time using this...

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-09-12T14:53:57+00:00

    Hi Bruce,

    Someone from Microsoft will be contacting you via email to gather more specific details about your configuration and get to the root cause of your issue.  Please watch for the email.

    Thanks,

    Brad

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-09-12T07:27:34+00:00

    Thanks Brad,

    Tried, but no change.

    Still getting the error and a blank screen.  I know how to get rid of the error (it returned when I "repaired office) but I don't see the point since it doesn't fix the root cause.

    Was this answer helpful?

    0 comments