Problem inserting PDF file printout in OneNote?

Anonymous
2013-01-16T13:32:50+00:00

I need to insert a PDF file printout into OneNote, but when I try I get the following error message:

The file you have selected cannot be inserted as a Printout. There may be a problem with the file, or you may not have the right program installed. You must first install a program that can open and print this file type, and then try again.


I've read through some of the other topics in the forums discussing this same problem, but I have no idea how to fix it. If someone could a) figure out what the problem is, and b) walk me though the steps of fixing it.. it would be greatly appreciated!!

I have no problems inserting the other sort of file I've tried inserting as a printout: powerpoint.

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2014-06-08T12:32:00+00:00

I had the same problem from earlier this year (2014) and just upgraded to OFFICE365 and now it all works fine. Must have been a glitch with the 2010 version as it was working for ages and then stopped working earlier this year.

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  1. Anonymous
    2013-01-26T13:53:53+00:00

    I have this issue too. Others (that I know) and all around the web have this issue, for a long time (several months it seems).

    The error is bogus, as it clearly is capable of putting documents inside itself, but only when printed "to onenote".

    I have read that this is a licensing issue between Adobe/Microsoft (although I don't understand why - pdf format is widely available in non-adobe products), and it makes no difference what version of pdf reader you use it seems. I have tried several, including nitro, primo, cutepdf, and adobe, all of which fail.

    This is a shortcoming of the Office software it seems, with no (known) solution, not a user configuration/installation error.

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  2. Anonymous
    2013-01-18T13:02:12+00:00

    I reinstalled Acrobat Reader and now I have the print option when right clicking a document. However, OneNote still doesnt insert the file as a printout. Same error message.

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  3. Anonymous
    2013-01-16T19:28:49+00:00

    Try reinstalling the Acrobat reader. When you right click on a printable document (say a .docx file) in windows explorer you should see a Print option. If you do not see this on PDF files, OneNote cannot print it. Reinstalling the reader application may fix this and bring the option.

    When you try to print the PDF (Ctrl + P), there should be a "Printer Properties" dialog that you can change the orientation.

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  4. Anonymous
    2013-01-16T19:12:20+00:00

    What is the application that opens the PDF files in your computer? 

    Acrobat reader. 

    [quote]

    For rotated printout issue, you need to pick the orientation while printing (from the print dialog).[/quote]

    I tried going back and doing this, it didn't give me the option when ON was the selected printer.

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