Excel 2013 Starting With Two Windows?

Anonymous
2013-03-03T19:48:44+00:00

Upon installation of Office 2013 yesterday, I have found in a day that Excel starts with Two Windows, i.e. one is the application with no Book, while the other offering to select from a collection of templates, from which if I select Blank Workbook, the blank one window remains to be opened, while the other operating one opens with a default template instead of the Book.xltx & Sheet.xltx placed in XLStart folder of Office15? Even upon exiting I need to close both the windows separately, in other words using Alt+F4 twice.

Any idea, what might be causing the trouble?

Thanx in advance.

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-03-04T12:13:14+00:00

Hello Faraz,

Thank you for contacting Microsoft community. We are glad to assist you with your concern.

As per the description, looks like the Excel application starts in two windows.

To resolve the issue, let us open Excel in application safe and check how they work.

To do that, press the ‘Windows + R’ key on the keyboard.

In the Run open box type in ‘Excel /safe’ and hit ok.

Note: There is a space between Excel and /.

If application safe mode works, try disabling the add-ins associated with Excel applications and check.

To do that, do the following:

  1. Open the application. Click on File and then click on options.
  2. In the Options Window click on Add-ins.
  3. Select Com Add-ins in the Manage list in the Add-ins section and click Go. Now uncheck the all the add-ins and click Ok.

You may also refer to the section Additional troubleshooting in the following article and check if it helps:

http://support.microsoft.com/kb/280504

If you still have questions, you can always reply and I’ll be happy to assist you.

Thank you

Was this answer helpful?

70+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2013-07-18T16:53:50+00:00

Here's what finally appears to have worked for me. I suspected that it had something to do with the PERSONAL.XLSB workbook so after closing a regular workbook and getting the blank gray window I went to View>Window and found that Unhide was the only option so I clicked that and then Hide and saved the change and now everything closes as it should.

Bloody annoying that no one in MS support has been any help on this.

Was this answer helpful?

50+ people found this answer helpful.
0 comments No comments

92 additional answers

Sort by: Oldest
  1. Anonymous
    2015-05-15T16:36:17+00:00

    I have tried all the suggestions regarding macros, personal.xlsb, excel options, etc and nothing worked.   The issue really does seem to be related to the preview pane in windows explorer.  If I have an excel file on my desktop and open it, it will close normally.  If  I open a file from windows explorer with preview enabled, the second window opens and requires me to manually close it.   If I open a file from windows explorer with preview disabled, it closes normally.

    I really like the preview pane option - I sure hope MS is working on a solution  to this problem.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-06-09T11:54:06+00:00

    So I know that these posts are old but none of the answers provided worked for me.  I was able to fix the problem using the following steps:

    1. Move the PERSONAL.XLSB  out of the folder c:\Users[username]\AppData\Roaming\Microsoft\Excel\XLSTART
    2. Open an Excel spreadsheet and record a macro to your Personal Macro Workbook.  (This will create a new PERSONAL.XLSB file.)
    3. Open the original PERSONAL.XLSB workbook (You will need to change the name to something else since you can't have two spreadsheets with the same name open at the same time.)
    4. Copy all of the code from the original PERSONAL.XLSB workbook to the new PERSONAL.XLSB.
    5. Save the design and you should be all set.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-08-19T16:20:52+00:00

    Thank you!!! This worked for me. I never understood the personal file anyway...

    Was this answer helpful?

    0 comments No comments